BMW of Greenwich

Having recently moved from Miami to Westchester County, NY, I was ambivalent in servicing my '09 335i at BMW of Manhattan. Although the latter is relatively close to my office, the opinions posted online c NY, I was ambivalent in servicing my '09 335i at BMW of Manhattan. Although the latter is relatively close to my office, the opinions posted online creeped me out. My new neighbor who drives an X5 recommended Greenwich BMW's Service dept in Port Chester, just a few minutes north. Scheduled the 15,000 miles service appointment online and they had an available spot for the following morning. My first impression was the tidiness of the service area, how affable my Service Advisor Michael treated everyone, and the overall professionalism and courtesy of the entire staff. Braman BMW in Miami should learn a thing or two from these guys! Michael called in the afternoon and informed the car was ready. The shuttle (an X5) was waiting at Metro North's Rye station were the extremely polite driver helped me out with bags. Upon arriving at the center, Michael expeditiously explained the service performed, parts replaced and gave a quote on winter tires options. These Miamian has NEVER driven in snow! I am honestly impressed with the high level of service, courtesy and honesty provided by the staff, particularly Michael, at Greenwich BMW. And although I adore my sales rep in Miami, I might be replacing my 3 here too. More

In the market for a new 3 series and i went to BMW of Greenwich because of there employees reputation i was helped by Tom and Peter who were some of the most friendliest people i have ever met in the aut Greenwich because of there employees reputation i was helped by Tom and Peter who were some of the most friendliest people i have ever met in the auto industry, they ended up giving me a great deal on my trade in and a great deal on a 2011 3 series and were even able to expedite the car through processing. If anyone is in the market for a BMW i STRONGLY urge you to go see Tom and Peter. More

I had an unfortunate accident with my previous car and needed a car desperately. The car was eventually totalled which put me in an rushed situation. During a visit to my cousin, I met Lee who presented s needed a car desperately. The car was eventually totalled which put me in an rushed situation. During a visit to my cousin, I met Lee who presented several options and eventually we found the perfect match. I appreciated Lee's patience and composure through the entire process. Most salesmen would be frustrated after I changed my mind a few times, but Lee was pleasantly calm. He did not treat me like someone from out of town and blow me off. Everything went very smoothly and before I knew it, I was off driving my car. When it is time to upgrade my 330, I will definitely be back to see Lee. -Joseph Chitwood More

I had a wonderful experience with BMW of Greenwich all arcoss the board. Starting for the smiles and warm welcome when I first walked in to drop my car off, until the time I came to pick it up. I had a ge arcoss the board. Starting for the smiles and warm welcome when I first walked in to drop my car off, until the time I came to pick it up. I had a gentlemen named Norburt work on my car and he was fantastic. He met me at 7:15 in the morning ready to go on road test to help me show him what I thought was wrong with the car, as I am not a car expert and I don't know the proper terms. This was a huge help and made me feel very comfortable that everything was going to be taken care of. Sure enough, it was! All in all, these guys are very friendly, professional, experienced and service oriented. With that kind of a combination you can't go wrong. I will definitly go far out of my way to make sure my car is at BMW of Greenwich when nessessary. I should hope that will be the case for all you readers out their as I have heard many "horror stories" that make me glad I found my hub at BMW of Greenwich. More

After hearing so much about the 'Ultimate Driving Machine' and being in need of a new vehicle, I decided to check out BMW. My requirements are simple for a vehicle, reliability, performance & some c Machine' and being in need of a new vehicle, I decided to check out BMW. My requirements are simple for a vehicle, reliability, performance & some creature comforts (bells & whistles). Several friends suggested I look at a BMW and assured me that I wouldn't be sorry. I visited a number of dealers from northern NJ to North Haven, CT. The service & attention to customer(my) requirements did not match the service at Greenwich. Just to test the waters I purchased a Certified Pre-Owned 2007 530xi in June and every concern has been addressed w/out question. This buying experience was a good one. I love the car. It's loaded and it's fun to drive. Just to give you a sense of what I mean, the car is more like a glove than a car. It's transportation yes, AND at the same time it's form fitting with the Sports Package seats and other features. For me, this was the perfect entry into the world of BMW. It will be the only car I drive. Additionally the service at Pace is exceptional. My experience is that appointment are easy to book, your vehicle is taken in right away and the facilities for waiting are most comfortable. Dave in the service area is helpful, knowledgeable and accommodating. It may sound crazy, but it may be the only service experience that you might look forward to having. More

This was a great experience as far as buying a new vehicle goes. My sales person and the rest of the the staff made me feel comfortable, without any pressure. I would definately recommend BMW of Green vehicle goes. My sales person and the rest of the the staff made me feel comfortable, without any pressure. I would definately recommend BMW of Greenwich and the rest of the staff to anyone looking for a new BMW. More

I visited BMW of Greenwich after shopping other brands and other BMW dealerships. In this economy, dealerships seem like vultures when you go into the showroom, clearly they're desperate to sell cars. and other BMW dealerships. In this economy, dealerships seem like vultures when you go into the showroom, clearly they're desperate to sell cars. When I went into BMW of Greenwich, everyone was friendly, I couldn't believe it because this is Greenwich and not what I was expecting. My sales person was very knowledgeable. They gave me a great deal on a 528xi, way better than the other stores were willing to do, I couldn't pass it up. If you want friendly, knowledgeable people to work with, BMW of Greenwich is definitely the way to go. More

I have owned many BMWs and have purchased all from Dennis while he was in New Jersey. My family and have have followed him up to greenwich BMW where they continue to give us first class service in all depts. while he was in New Jersey. My family and have have followed him up to greenwich BMW where they continue to give us first class service in all depts.they are extreamly courteous and very helpful and knowledgeable in there service center.I`m always happy to recommend them. the last time I had a tire emergency George Maybury made sure I was taken care of in a very professional manor. More