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BMW of Greenwich

Greenwich, CT

4.7
197 Reviews

355 W Putnam Ave

Greenwich, CT

06830

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Showing 197 reviews

May 20, 2025

Very good customer service and communication protocols. Tia was great at coordinating the team responses to expedite final delivery of vehicle. More

by billwilson889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia
May 20, 2025 -

BMW of Greenwich responded

We're glad to hear you had a positive experience with our team at BMW of Greenwich. Thank you for sharing your kind words about the customer service and communication protocols.

May 19, 2025

The servicing department is professional and knowledgable. My servicing contact was pleasant and attentive. Thanks More

by Frank.Smilovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Croreau
May 20, 2025 -

BMW of Greenwich responded

We appreciate your feedback. It's great to hear that our team met your expectations at BMW of Greenwich.

May 14, 2025

My experience has been top notch starting with my service representative Tyesha Montford. She has always been helpful, knowledgeable and she knows my car better than me!!! My mechanic was also very informati More

by aotero2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyesha
May 14, 2025 -

BMW of Greenwich responded

It’s great to hear you had such a positive experience with our team at BMW of Greenwich. Your continued trust means a lot to us, and we look forward to helping with all your car needs.

May 12, 2025

I had a great experience at BMW thanks to Patrick! From the moment I arrived, he was incredibly helpful, knowledgeable, and professional. He took the time to explain everything clearly, kept me update More

by Jean Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 12, 2025 -

BMW of Greenwich responded

We're pleased to hear you had such a positive experience with our team at BMW of Greenwich. Our dedicated staff members are always here to make your visits smooth and enjoyable. We look forward to seeing you again!

May 10, 2025

I think I have purchased / leased at least 10 cars with the same sale manager over the past 18 or so years. Always honest and always willing to go a bit beyond expectations. Needless to say, highly recom More

by Grullon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Zallo + Alfred
May 10, 2025 -

BMW of Greenwich responded

We appreciate your continued trust in BMW of Greenwich. Thank you for recommending us and sharing your positive experience with our team. Safe travels with your latest vehicle.

May 09, 2025

I always receive excellent service at BMW of Greenwich. My service advisor, Kurt Hinrichs, is always very professional and extremely knowledgeable. I would highly recommend this dealership. More

by steven.dallek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hinrichs
May 09, 2025 -

BMW of Greenwich responded

We're pleased to know you trust our team for exceptional service. Your recommendation means a lot to BMW of Greenwich. Thanks for sharing your experience with us.

May 08, 2025

Service was excellent. It was on time and the loaner car was a real plus. My car was nice and clean too when it was returned. My service rep ,Pat, was terrific. More

by Xk8b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Ricardelli
May 08, 2025 -

BMW of Greenwich responded

Thank you for your review. We're glad to hear that our service and loaner car met your expectations. We appreciate your feedback, take care.

May 07, 2025

Pat R was very thorough and helpful during the entire process. Very good experience. H More

by gcarino3753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat R
May 07, 2025 -

BMW of Greenwich responded

Thank you for sharing your positive experience at BMW of Greenwich. We wish you well.

May 02, 2025

BMW of Greenwich best customer service. No problems and accommodation was great. I will recommend More

by kiroy959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Manno
May 02, 2025 -

BMW of Greenwich responded

Thank you for your kind words about BMW of Greenwich. We appreciate the trust you've placed in us and are glad to hear you'll recommend our services.

May 02, 2025

Excellent workmanship. Communication about car status was strong. They had to keep my car overnight and have me a loaner without asking. More

by wclark9190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz, Reinaldo
May 03, 2025 -

BMW of Greenwich responded

We're pleased to hear you were satisfied with the service and communication from our team at BMW of Greenwich. If there's anything more we can assist with, please let us know.

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