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BMW of Greenwich

Greenwich, CT

4.7
202 Reviews

355 W Putnam Ave

Greenwich, CT

06830

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Showing 202 reviews

May 26, 2025

Pasquale Riccardelli and Ray Pratti thank you for an excellent experience as always. I absolutely LOVE my X5 and these guys always make sure my car is up to date with service. Communication is great More

by George G 80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasquale Riccardelli Ray Pratti
Jun 05, 2025 -

BMW of Greenwich responded

We're truly grateful for your kind words about our team at BMW of Greenwich. It's wonderful to hear you love your X5 and the service received. Thank you for choosing us and take care.

May 26, 2025

Kirk is one of the best service associates I’ve ever worked with, 5 stars! More

by Ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Jun 05, 2025 -

BMW of Greenwich responded

Thank you for the kind words about our team at BMW of Greenwich. We truly appreciate your feedback.

May 25, 2025

Efficient, prompt with attention to details. Thanks to Pat and the team. Excellent service all around. More

by blaffan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 05, 2025 -

BMW of Greenwich responded

We're grateful for your feedback and glad you had a positive experience with our team at BMW of Greenwich. Take care.

May 23, 2025

Everything that was said to me about the service how long it would take what they would do everything was right on target there were no surprises no pressure to do any other repairs. They took care of busine More

by frankkigirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G
May 21, 2025

Tyesha was my service advisor, and she was courteous and professional. She kept me up to date at all times and resolved my X7’s issues. More

by Ivan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyesha
May 21, 2025 -

BMW of Greenwich responded

We're pleased to hear our team provided excellent service for your X7. Thank you for sharing your experience with BMW of Greenwich.

May 20, 2025

Very good customer service and communication protocols. Tia was great at coordinating the team responses to expedite final delivery of vehicle. More

by billwilson889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia
May 20, 2025 -

BMW of Greenwich responded

We're glad to hear you had a positive experience with our team at BMW of Greenwich. Thank you for sharing your kind words about the customer service and communication protocols.

May 19, 2025

The servicing department is professional and knowledgable. My servicing contact was pleasant and attentive. Thanks More

by Frank.Smilovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Croreau
May 20, 2025 -

BMW of Greenwich responded

We appreciate your feedback. It's great to hear that our team met your expectations at BMW of Greenwich.

May 14, 2025

My experience has been top notch starting with my service representative Tyesha Montford. She has always been helpful, knowledgeable and she knows my car better than me!!! My mechanic was also very informati More

by aotero2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyesha
May 14, 2025 -

BMW of Greenwich responded

It’s great to hear you had such a positive experience with our team at BMW of Greenwich. Your continued trust means a lot to us, and we look forward to helping with all your car needs.

May 12, 2025

I had a great experience at BMW thanks to Patrick! From the moment I arrived, he was incredibly helpful, knowledgeable, and professional. He took the time to explain everything clearly, kept me update More

by Jean Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 12, 2025 -

BMW of Greenwich responded

We're pleased to hear you had such a positive experience with our team at BMW of Greenwich. Our dedicated staff members are always here to make your visits smooth and enjoyable. We look forward to seeing you again!

May 10, 2025

I think I have purchased / leased at least 10 cars with the same sale manager over the past 18 or so years. Always honest and always willing to go a bit beyond expectations. Needless to say, highly recom More

by Grullon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Zallo + Alfred
May 10, 2025 -

BMW of Greenwich responded

We appreciate your continued trust in BMW of Greenwich. Thank you for recommending us and sharing your positive experience with our team. Safe travels with your latest vehicle.

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