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BMW of Greenwich

Greenwich, CT

Overview
Reviews
4.9
238 Reviews
Call Dealership (475) 897-6021

355 W Putnam Ave

Greenwich, CT

06830

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Showing 238 reviews

May 02, 2025

BMW of Greenwich best customer service. No problems and accommodation was great. I will recommend More

by kiroy959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Manno
Report | Print
May 02, 2025 -

BMW of Greenwich responded

Thank you for your kind words about BMW of Greenwich. We appreciate the trust you've placed in us and are glad to hear you'll recommend our services.

April 30, 2025

Ray Prati and John Manno provided the greatest care for my X5. Appreciate their knowledge, speed, and professionalism in servicing my vehicle. More

by Tg3873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Prati and John Manno
Report | Print
Apr 30, 2025 -

BMW of Greenwich responded

Thank you for recognizing our team's dedication and expertise in servicing your X5. We truly appreciate your feedback and wish you safe travels from BMW of Greenwich.

April 30, 2025

Great service and help, Kurt Hinrichs kept me updated and answer all my questions. All was perfect. More

by florence.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hinrichs
Report | Print
Apr 30, 2025 -

BMW of Greenwich responded

We appreciate your feedback and are glad our team could assist you. We're happy to hear everything went smoothly at BMW of Greenwich.

April 29, 2025

Excellent facility. Staff is friendly and very attentive. Service on my vehicle was conducted in a timely and efficient manner. Highly recommend. More

by Bryantlee03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge P.
Report | Print
Apr 29, 2025 -

BMW of Greenwich responded

Thank you for recommending us. We're glad to hear our team at BMW of Greenwich provided excellent service for your vehicle. Wishing you safe travels ahead.

April 27, 2025

Excellent customer service when an unexpected event damaged my car. They got me in quickly for repair, kept me informed, and provided a loaner. It made the situation less stressful. More

by cris328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Kurt Hinrichs
Report | Print
Apr 27, 2025 -

BMW of Greenwich responded

Thank you for sharing your experience with BMW of Greenwich. We're glad we could assist in making the situation smoother for you.

April 20, 2025

Always an easy in and out. The lounge area is always a comfortable wait with refreshments. More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riccardelli
Report | Print
Apr 21, 2025 -

BMW of Greenwich responded

Thank you for sharing your experience at BMW of Greenwich and glad to know our lounge area made your visit enjoyable. Wishing you the best.

October 01, 2024

over many years have owned and purchased from this dealer about seven different vehicles. love the brand. But, their success in sales has created a nightmare in service. Their Port Chester service facility i More

by volker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Hinrich
Report | Print
Oct 02, 2024 -

BMW of Greenwich responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Department, regarding the level of customer care that you encountered. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Joe Czarnecki BMW of Greenwich General Manager jczarnecki@penskeautomotive.com

March 22, 2024

If you want a rude sales person, pleas deal with Patrick McHugh. Would never buy a car from this dealership strictly due to him. More

by TruthRevealed
Recommend Dealer
No
Employees Worked With
patrick mchugh
Report | Print
Apr 13, 2024 -

BMW of Greenwich responded

Hello, Your feedback is important to us here at BMW of Greenwich and I would appreciate the opportunity to speak with you to address your experience with our Sales Team and the level of customer service you received. Please email me with your preferred contact information. Thank you, Joe Czarnecki BMW of Greenwich General Manager jczarnecki@penskeautomotive.com

June 30, 2023

Anthony in service was great, kept me up to date and informed. Highly recommended BMW of Greenwich. More

by michele
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
Report | Print
Jun 30, 2023 -

BMW of Greenwich responded

Hello Michele, thank you for your glowing response. Our Service Team always strives to provide great and informative assistance to our valued customers. Thank you so much for your recommendation, our team here at BMW of Greenwich appreciates it.

April 22, 2022

Bought a car on a whim. Spoke with Ross and Nick Slater. Could not be happier. Car is a Pre owned, but you would have no idea. Straight forward, honest and keep all promises More

by scottl7242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross, Nick
Report | Print
Apr 23, 2022 -

BMW of Greenwich responded

Hi Scott, thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask us at BMW of Greenwich.

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