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BMW of Greenwich

Greenwich, CT

4.7
197 Reviews

355 W Putnam Ave

Greenwich, CT

06830

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Showing 197 reviews

August 10, 2015

Top Notch Client Service I leased my second BMW from Tom Forte and will continue to lease from him for all my future vehicles. His tenacity, patience and attention to detail g More

by Mary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Forte
Aug 10, 2015 -

BMW of Greenwich responded

Mary, Congratulations on your new BMW! We are so happy that Tom could help you. We're always here for you and hope to see you in the future! Thank you, BMW of Greenwich

June 18, 2015

Great Service I just leased another car from this shop and the experience is always great! Tom Forte is one of the best in his field!! Would recommend him ! More

by Flaco5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Forte
Jun 18, 2015 -

BMW of Greenwich responded

Hello, Thank you so much for your wonderful review and recommendation. We will be sure to share your kind words with Tom and the rest of the team and thank them for their outstanding customer service. We look forward to seeing you again at your next visit! Best, BMW of Greenwich

June 10, 2015

Excellent Communication; Quality Control Issues I know BMWs are pretty complicated with a ton of electro-mechanical systems but they may be getting too complicated to service. In November 2014, the More

by jdpuglisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Radha de la Cruz
Jun 11, 2015 -

BMW of Greenwich responded

Hello, We take your feedback seriously and would appreciate the opportunity to learn more about your experience. Would you mind providing your contact information? If you'd rather, please email our General Manager, Joe Czarnecki, at jczarnecki@penskeautomotive.com. Thank you so much. We look forward to talking with you. Sincerely, BMW of Greenwich

May 31, 2015

The choice was easy. I could have gone to any BMW dealership in the tristate area. After reading the countless 5 star reviews written about Tom Forte, the choice was easy More

by Philip Divenere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mercuri, "Genius" , Elaina., Tom Forte
Jun 05, 2015 -

BMW of Greenwich responded

Philip Thank you so much for your review and recommendation! We really appreciate it and are so happy to hear about your experience with our Service Team! We look forward to seeing you again! Best, BMW of Greenwich

May 02, 2015

??????Excellence Service?????? Mr. Tom Forte you have change our lives with your professionalism and kindness.. Our car aka"Amy" is working beautiful my husband and kids is very hap More

by Cherisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Forte
May 04, 2015 -

BMW of Greenwich responded

Cherisse, Thank you so much for your recommendation and for sharing your positive experience while working with Tom! We will be sure to share your wonderful review with him and the rest of the team and thank them for their friendly and professional service. We wish you many happy miles in “Amy” :) Best, BMW of Greenwich

March 31, 2015

A horrible disrespectful altercation My experience in this dealership was fine. Pleasant process to buy the car and trade in my current car. However a pricing adjustment on both cars was More

by jweinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Chan
Apr 02, 2015 -

BMW of Greenwich responded

jweinstein, We would like to extend our personal regrets regarding your experience with our Sales Department and assure you that we take your feedback seriously. Our General Manager, Joe Czarnecki, would appreciate the chance to speak with you, apologize, and get more feedback. You can email him at jczarnecki@penskeautomotive.com. If you would rather give us your preferred contact information, once received, he is happy to contact you. We appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, BMW of Greenwich

March 01, 2015

Excellent Experience at BMW Greenwich My experience with BMW Greenwich was SECOND-TO-NONE!! This is my second time leasing a BMW convertible and I will never ever go elsewhere. My sales More

by Franca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark LaStrange - Finance, Alex Soyref
Mar 06, 2015 -

BMW of Greenwich responded

Franca, We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Alex and Mark for their outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Happy Driving! BMW of Greenwich

February 12, 2015

Easy purchase Lot of research, different dealers etc....best purchase experienence ever. J. O'Keeefe was sales guy, got a sweet new car, very competitive price, and More

by Jgolf2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John P O'Keefe
Feb 13, 2015 -

BMW of Greenwich responded

Hello, We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend John for his outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Happy Driving! BMW of Greenwich

February 07, 2015

Bad Experience I drove over 75 miles today for an appointment at this dealership to see a cpo X5. Chelsea Guzman called me twice to confirm that I would be there as More

by Bmw335
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chelsea Guzman, Monica Chan, Al Shkreli
Feb 12, 2015 -

BMW of Greenwich responded

BMW335, We are sorry to hear about your recent experience and assure you we take your feedback seriously. We would appreciate the opportunity to learn more. Would you mind providing your contact information? If you'd rather, please email our General Manager, Joe Czarnecki, at jczarnecki@penskeautomotive.com. Thank you so much. We look forward to speaking with you. Sincerely, BMW of Greenwich

January 20, 2015

NOT RECOMMENDED My husband and I were not in a place to purchase a new vehicle, but needed a reliable car that I could use daily and he could use for his long work co More

by TD
Recommend Dealer
No
Employees Worked With
Lauren
Jan 22, 2015 -

BMW of Greenwich responded

T D., We take your feedback seriously and would appreciate the opportunity to learn more about your experience. Would you mind providing your contact information? If you'd rather, please email our General Manager, Joe Czarnecki, at jczarnecki@penskeautomotive.com. Thank you so much. We look forward to talking with you. Sincerely, BMW of Greenwich

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