BMW of Henderson - Service Center

Waited for car while did value service. Took about 3 hours. Pleasant environment - friendly staff. Kyle was very helpful and after they found some additional faults said I could do them ne Took about 3 hours. Pleasant environment - friendly staff. Kyle was very helpful and after they found some additional faults said I could do them next time. Appreciate not being pressured to do the work straight away. More

The service was very good. Jesus Amezcua was very helpful and knowledgeable. He explained in detail everything that would be done to my car. Jesus Amezcua was very helpful and knowledgeable. He explained in detail everything that would be done to my car. More

The facility is clean and inviting, with a comfortable waiting area and amenities like coffee and tea. the staff's friendliness and welcoming demeanor, they are noted for being informative and providing c waiting area and amenities like coffee and tea. the staff's friendliness and welcoming demeanor, they are noted for being informative and providing clear explanations of service needs. A particular standout is Gregory Mercer. He has been my service advisor for several years. I consistently praise his professionalism, courteous nature, good communication practices during repairs, and deep knowledge about BMWs. More

I want to thank BMW Henderson for their staff's diligence to get the job done. Friendly staff, very welcoming from car drop off to pick up. Special thanks to my service advisor Albert Fantoni for getting my to get the job done. Friendly staff, very welcoming from car drop off to pick up. Special thanks to my service advisor Albert Fantoni for getting my car back in good condition. Thank you! More

Excellent service and they explained every detail of my car's problems to me. I'm recommend car's problems to me. I'm recommend More

Joey did an excellent job explaining my current service, future needs, and time needed for repairs. Because the shuttle was running late, and I had an appointment to get to, he sent an Uber for me so I woul future needs, and time needed for repairs. Because the shuttle was running late, and I had an appointment to get to, he sent an Uber for me so I wouldn’t be late. Now THAT is great customer service! Thank you More

Henderson, BMW has been the best dealership I’ve dealt with. Everyone’s always so friendly and it’s a beautiful store. Gregory was my consultant and he was marvelous. He treated me like I was the only one with. Everyone’s always so friendly and it’s a beautiful store. Gregory was my consultant and he was marvelous. He treated me like I was the only one he had to deal with that day. Took care of everything I needed to do with my car. It was a perfect experience. More

We’ve been customers of BMW of Henderson for over 15 years now. Ian in the service department is one of the reasons we keep coming back. He’s professional, friendly and reliable. Thanks Ian. years now. Ian in the service department is one of the reasons we keep coming back. He’s professional, friendly and reliable. Thanks Ian. More

BMW of Henderson always takes wonderful care of my car. There technicians and service advisors always deliver what they promise. There technicians and service advisors always deliver what they promise. More