BMW of Henderson - Service Center

Excellent and knowledgeable service when you need it. Hats off to Albert who knows his customers and their BMW cars. Hats off to Albert who knows his customers and their BMW cars. More

Positive engagement experience on May 30, 2025 with BMW of Henderson. Non-scheduled maintenance required due to Brake Pad Maintenance Warning Light. Also the Servicing Department performed required 2015 X1 of Henderson. Non-scheduled maintenance required due to Brake Pad Maintenance Warning Light. Also the Servicing Department performed required 2015 X1 recall issue regarding "Coolant Pump Electrical Connector Retrofit. More

It’s a nice environment with coffee while you wait. Communication with the service team could be better. Overall, it’s pretty decent. Communication with the service team could be better. Overall, it’s pretty decent. More

Friendly clean environment. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. More

I had a blowout on the freeway and was towed to the BMW Of Henderson Service department where my Service Advisor, Gregory Mercer took care of the issue quickly and efficiently. I was back on the road as qu Of Henderson Service department where my Service Advisor, Gregory Mercer took care of the issue quickly and efficiently. I was back on the road as quickly as possible. I really appreciate everything they did for me. More

They are honest with the repair price and they deliver the repaired vehicle on time. I recently sold a vehicle that was repaired by BMW of Henderson and because of the service records I was able to sel the repaired vehicle on time. I recently sold a vehicle that was repaired by BMW of Henderson and because of the service records I was able to sell the car for more. More

Been going to BMW Henderson for many years. The service department is excellent and very knowledgeable. The service department is excellent and very knowledgeable. More

Friendly staff clean environment. Gregory was very efficient and made me feel confident with the services purchased. Gregory was very efficient and made me feel confident with the services purchased. More

I recently had the pleasure of working with Kyle Maxwell, and I can confidently say that he is the best service advisor I have encountered, not only at BMW but across all dealerships I’ve dealt with. From th and I can confidently say that he is the best service advisor I have encountered, not only at BMW but across all dealerships I’ve dealt with. From the moment I walked in, Kyle exuded professionalism and passion for his work. His extensive knowledge about BMW vehicles was evident, and he took the time to listen to my concerns, ensuring that I felt valued and understood. His kind demeanor and patient approach made a potentially stressful situation feel manageable, and it was clear that he genuinely cared about providing the best service possible. Kyle's problem-solving skills are truly commendable. He navigated my service needs with efficiency and clarity, turning what could have been a complicated process into an easy resolution. His commitment to customer satisfaction shines through in every interaction, and it's inspiring to see someone so dedicated to their role. I wholeheartedly recommend Kyle Maxwell to anyone seeking service at BMW; his expertise and compassionate service will undoubtedly enhance your experience. Marcia Evers More