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BMW of Henderson - Service Center

Henderson, NV

4.7
457 Reviews

457 Reviews of BMW of Henderson - Service Center

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March 10, 2023

Always excellent customer service. service department is very helpful and knowledgeable making it very easy to get the car serviced there . More

by R.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BMW of Henderson
Mar 13, 2023 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 09, 2023

I loved the service there. The mechanic assigned to me was very knowledgeable of his work and walked me through maintaining my BMW since I am a first time owner of a BMW vehicl More

by magalyv13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rice
Mar 13, 2023 -

BMW of Henderson responded

Hello Thanks so much for the warm recommendation of the team here at BMW of Henderson. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 06, 2023

I always get good service. The people are nice and courteous and get me in and out as fast as they can. Will continue going to BMW Henderson. More

by missfuentes71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VICTOR AMEZCUA
Mar 06, 2023 -

missfuentes71 responded

VICTOR AMEZCUA is always courteous and professional. He really looks out for his customers. I feel he does care about customer service.

March 05, 2023

Always excellent customer service. Kudos to the service advisors. Car was very clean when I picked it up. More

by Jammar1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Fantone, Christian Mandapat
Mar 09, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

This service center over delivered on my expectations once again! I was helped by Christian. You can tell when people love what they do and Christian loves his craft! My car drove off smooth and perfect! More

by Jeremy_z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian (Ian)
Mar 08, 2023 -

BMW of Henderson responded

Hi Jeremy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2023

Great communication regarding services getting done on my car kept me updated on the status gave me a ride home and back to pick up More

by ali
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 06, 2023 -

BMW of Henderson responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Typically I am happy with my service experience. The service adviser on my recent visit was not at all clear about fees. Despite having a coupon, there are apparently additional fees that aren’t cov More

by MamaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mandapat
Mar 06, 2023 -

BMW of Henderson responded

Hi Mamad, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2023

My vehicle needed its 10k mile service so I booked an appointment at my local BMW dealership. Service was average. I will add that it took 2.5 hrs for an oil change. More

by certain.float_0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 01, 2023 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

The team provided a ton of help and when more repairs were needed they were able to get me a loaner to stay on the road. Greg is awesome and I'll be back for the next service. More

by bb1banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 27, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 21, 2023

The experience in service was great. I worked with Albert Fantone. Albert was professional, cordial, and efficient. He was thorough in explaining in detail the work that needed to be d More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fantone and Jose Flores
Feb 24, 2023 -

BMW of Henderson responded

Hi Kate, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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