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BMW of Jackson

Jackson, MS

4.6
412 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
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1685 High St

Jackson, MS

39202

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Showing 412 reviews

October 13, 2025

The service department could do better as far as call backs go. I waited 3 weeks for a call back, never received one. More

by CONTRECEELLIS
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
October 13, 2025

Clean and friendly, great refreshments for waiters. Very long wait time though , cannot get responses on phone calls or through text had to drive over an hour and then wait over 3 1/2 for oil change an More

by swingtonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claude Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Erhabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Julius in the service department is wonderful and gets it done for the customer everytime More

by KHARRISLEGALASSISTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claude Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lacey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Erhabor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

BMW of Jackson responded

It means so much to us to see your review! Thanks from Julius and the team at BMW of Jackson.

October 13, 2025

What a wonderful experience to have purchased a BMW from BMW of Jackson. I have received the best service from the top experience salesperson in the industry. Ms. Sarrah Brown has made a great impression More

by nolyaj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

BMW of Jackson responded

We're delighted that Sarrah and our team made your buying experience at BMW of Jackson so positive! Thanks for choosing us and sharing your feedback. Congratulations on your new BMW!

October 12, 2025

Julius was very nice. He explained what was going to be done and about how much it would cost. I was in and out in a short period of time. More

by elizlott433
Recommend Dealer
Yes
Employees Worked With
Julius
Oct 14, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with Julius! We hope to see you again at BMW of Jackson. Safe travels!

October 11, 2025

The service department at the BMW of Jackson is horrible. My service right I never got back with me with continuous service that was recommended on the BMW X7 of mine. Never returned any phone calls. And I t More

by geraldmonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Gladdens
October 10, 2025

Everyone greeted us and treated us as family. They were very thoughtful and kind. Very good experience. More

by MGLEFLORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Waddell
Oct 14, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with our team! It was a pleasure having you with us at BMW of Jackson. We hope to work with you again down the road!

October 10, 2025

OVER THE TOP Service! Everyone I had the please to work with was exceptional. Curtiss & Cynthia Wheeler, Mike Green and Paul Macaluso - all went over and above and made More

by billyburk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtiss & Cynthia Wheeler, Paul Macaluso
Oct 14, 2025 -

BMW of Jackson responded

Billy, it means the world to us to hear that your experience—from trade-in to purchase—was smooth and professional. Your recommendation is the best compliment, and we’re grateful you chose BMW of Jackson. See you next time!

October 09, 2025

Great service- timely and informative. The app really does help with keeping you informed. Adam and the team always do a great job! More

by ajohnson230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Erhabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and Josh?(came to pick me up)
Oct 09, 2025 -

BMW of Jackson responded

Thank you for sharing your glowing review of Adam and the team! We are thrilled to hear you had a five-star experience at BMW of Jackson.

October 09, 2025

Nice dealership! Everyone is friendly and helpful! My service advisor, Jack Daughtry, was excellent! Very helpful! More

by S T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Daughtry
Oct 09, 2025 -

BMW of Jackson responded

Thank you for choosing BMW of Jackson, and kudos to Jack for providing excellent care. We hope to welcome you back soon!

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