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BMW of Jackson
Jackson, MS
149 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 149 reviews
May 03, 2025
Joshua Hollins, in the service center, always shows brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or re brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or repair. More
by Jaye
Verified CustomerEmployees Worked With
I have not had experience with the sales department as I purchased my vehicle in another state.
May 03, 2025
Worst service ever-the very best at lying. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. The service department treatment our our years of loyalty made it very easy to NOT to purchase another BMW— Buyers be aware of the service department More
by kimbleygray
Employees Worked With
Josh Hollis
May 02, 2025
Salesman Tyrus Page was excellent and has great customer service. The dealership atmosphere was very welcoming and accommodating service. The dealership atmosphere was very welcoming and accommodating More
by Mzprettycrr
Employees Worked With
May 02, 2025
Tutus is awesome with superb customer service. He will be sure to help you purchase the vehicle that fits your personal desire and financial need! He will be sure to help you purchase the vehicle that fits your personal desire and financial need! More
by Cpsturgislovette
May 01, 2025
Purchased oil change package . Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager s Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager said he would contact me back and never did . Called back , no response More
by stephw
Employees Worked With
Terry Josh Ashley .
April 30, 2025
Terry, service manager, is ALWAYS so accommodating and helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. More
by WJQUON
Employees Worked With
Terry Garner
April 30, 2025
Sales, financing and delivery (review of options and technology) service was outstanding. Two issues though, there were two scratches observed during delivery, and two more noticed once my wife and technology) service was outstanding. Two issues though, there were two scratches observed during delivery, and two more noticed once my wife and I got home. Additionally, the vehicle was not really clean. There were a number of water marks, manufacturing protective materials, and smudges on the vehicle. Wheels especially were not really clean. When we got home, we could observe what appeared to be some kind of chemical applied to the inside of the trim panel, that was not fully applied to all of the interior panels. As a business owner, I understand these things happen, but I expect more from BMW, as this is the 4th one I've owned. Sincerely, Paul Johnson More
by Paul@perfectday.me
Employees Worked With
April 29, 2025
Top notch all the way around. I enjoy dealing with the folks at this dealership. I enjoy dealing with the folks at this dealership. More
by jeff@jprpa.com
April 29, 2025
Adam Gladden was a great help during our last visit! We live a few hours from the dealership and we were leaving from the airport in Jackson for the weekend. He helped get us to the airport so we coul We live a few hours from the dealership and we were leaving from the airport in Jackson for the weekend. He helped get us to the airport so we could leave our car to be serviced. He also made sure we got back to the dealership from the airport when we returned. It was super helpful for us being from out of town. thanks! More
by BARRYSCHUSTER
Employees Worked With
Adam Gladden
April 29, 2025
Adam got me in and out expeditiously. I thinknthe dealership should invest in better car washes. These are BMWs. I thinknthe dealership should invest in better car washes. These are BMWs. More
by dem1029
Employees Worked With
