BMW of Jackson

B. Stalling, received Quality Customer Service each time I have visited Herring Gear Jackson,Mississippi, Adam & AB has always make sure my needs are taken care in a timely and professional manner. Thank y I have visited Herring Gear Jackson,Mississippi, Adam & AB has always make sure my needs are taken care in a timely and professional manner. Thank you so much for your service. B. Stalling More

I recently brought my vehicle in for a routine service visit. I am a returning customer; I’ve had my BMW serviced at this dealership for years. The entire experience of this visit can be characterized b visit. I am a returning customer; I’ve had my BMW serviced at this dealership for years. The entire experience of this visit can be characterized by the complete inability to get anyone on the phone or get a phone call back. This is not acceptable. More

As BMW owners for over 20 years, the service department at Herrin Gear has always provided us excellent service. Terry Garner, the service manager is top notch. Adam, our service rep has always been acco at Herrin Gear has always provided us excellent service. Terry Garner, the service manager is top notch. Adam, our service rep has always been accommodating when we need service. When purchasing a vehicle, your options are wide open, but for us the most important requirement is service after the purchase and the reason we have purchased all of our BMWs from Herring Gear. The only negative with our most recent service was the loaner car we were provided. It was a new, low mileage vehicle that reeked of cigarette smoke and there was some type of sticky liquid residue on the front passenger seat. More

The service that Herrin Gear BMW of Jackson MS performed for my vehicle was an oil change. They did a great job and also provided me with service recommendations for the vehicle for my vehicle was an oil change. They did a great job and also provided me with service recommendations for the vehicle More

The management are great people but the mechanics are some of the worst I’ve ever been involved with absolutely awful! I will be writing to the BBB to make more of a formal complaint to get my money retu some of the worst I’ve ever been involved with absolutely awful! I will be writing to the BBB to make more of a formal complaint to get my money returned for such awful work. My BMW is still not up to par. More

Awesome service. No long wait time. Social distances was enforced. Clean environment with friendly staff. I would highly recommend this dealership to anyone looking for high quality service. enforced. Clean environment with friendly staff. I would highly recommend this dealership to anyone looking for high quality service. More

Excellent courteous service. Very clean environment The Excellent courteous service. Very clean environment The ladies restroom was very clean and everyone wore masks and social distanced. The sales Excellent courteous service. Very clean environment The ladies restroom was very clean and everyone wore masks and social distanced. The salesmen were very polite, also. More

I received excellent service from the dealer. They diagnosed my X5 while I waited and presented an overview which they repaired immediately; perfectly running truck. diagnosed my X5 while I waited and presented an overview which they repaired immediately; perfectly running truck. More

....Nothing but efficient and quality service - I could not ask for a better dealership. I have been purchasing BMW’s for the past 12 years and I will continue as long as the vehicle and service remain of not ask for a better dealership. I have been purchasing BMW’s for the past 12 years and I will continue as long as the vehicle and service remain of exceptional quality. More

Julius was so nice and helpful. They had my brake pads replaced quickly. They also changed my oil and had me back on my way home before lunch. replaced quickly. They also changed my oil and had me back on my way home before lunch. More