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BMW of Jackson
Jackson, MS
418 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 418 reviews
July 24, 2025
I appreciated working with Sarrah Brown. No games were played and I was able to make the deal I wanted. My experience was much different at other dealerships, where they played games, kept g No games were played and I was able to make the deal I wanted. My experience was much different at other dealerships, where they played games, kept giving me different best deals, but never really offering the deal I wanted. Sarrah knew my expectations and met them on the first try. My time wasn’t wasted. I appreciate that greatly. More
by brad.wheeler1
Verified CustomerEmployees Worked With
July 23, 2025
Lacked customer service. My current vehicle is a 2022 and the lease expires in 30 days. I was not offered the opportunity to see any vehicles or to speak with a salesman. I w My current vehicle is a 2022 and the lease expires in 30 days. I was not offered the opportunity to see any vehicles or to speak with a salesman. I will be utilizing the dealership again now will I recommend them to anyone. More
by WOODYWES90
Employees Worked With
I don’t remember
July 23, 2025
From salesperson to service consultant, everyone was great. Tyrus and Adam are the best customer service reps great. Tyrus and Adam are the best customer service reps More
by mikml2
Employees Worked With
July 22, 2025
Great , and wonderful experience indeed. An enjoyable and thorough process. We are most pleased with the process. Godspeed An enjoyable and thorough process. We are most pleased with the process. Godspeed More
by travisanthony.geiger
Employees Worked With
July 22, 2025
Service department is great! I have driven a BMW for at least 13 years and they always take great care of my vehicle. Adam is always friendly and honest. I have driven a BMW for at least 13 years and they always take great care of my vehicle. Adam is always friendly and honest. More
by HALEYRDH
Employees Worked With
July 21, 2025
I recently had the pleasure of visiting BMW of Jackson, and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I pulled in, I was greeted with a high level of professionalism, courtesy, and genuine hospitality. The staff was incredibly attentive and made me feel valued as a customer. The service advisor took time to listen closely to my concerns, walked me through the process step by step, and ensured I was kept informed throughout. There was never any pressure—just clear, honest communication and a focus on providing outstanding care. The technicians did an exceptional job servicing my vehicle. Not only did they resolve the initial issue quickly and efficiently, but they also conducted a thorough inspection and addressed a minor item I hadn’t even noticed—completely complimentary. Their expertise and attention to detail truly reflect the high standards of BMW engineering and customer service. What really stood out to me was the overall atmosphere of the dealership. The facility was immaculate, the waiting area was spacious and comfortable, and every staff member I interacted with—from the service team to the front desk—was friendly, knowledgeable, and professional. It’s clear that BMW of Jackson prioritizes customer satisfaction at every level. I highly recommend BMW of Jackson to anyone looking for not just quality vehicle service, but also a top-tier dealership experience. They’ve absolutely earned my trust and continued business. More
by JARVISBROWN689
July 19, 2025
Service was below my expectations! I guess my x3 has gotten too old for them to work on. I’ll be finding service elsewhere from this point on. I overheard several customers state that I guess my x3 has gotten too old for them to work on. I’ll be finding service elsewhere from this point on. I overheard several customers state that service was great when they bought their vehicle but when they need service it gets pretty bad! Something to think about… More
by Coach_j_06
Employees Worked With
Not sure
