BMW of Jackson

I received excellent service from the dealer. They diagnosed my X5 while I waited and presented an overview which they repaired immediately; perfectly running truck. diagnosed my X5 while I waited and presented an overview which they repaired immediately; perfectly running truck. More

....Nothing but efficient and quality service - I could not ask for a better dealership. I have been purchasing BMW’s for the past 12 years and I will continue as long as the vehicle and service remain of not ask for a better dealership. I have been purchasing BMW’s for the past 12 years and I will continue as long as the vehicle and service remain of exceptional quality. More

Julius was so nice and helpful. They had my brake pads replaced quickly. They also changed my oil and had me back on my way home before lunch. replaced quickly. They also changed my oil and had me back on my way home before lunch. More

Great dealership! Had a problem with my BMW 640i, and Adam got me in right away! Car repaired in 1 day! Have bought several BMWs from this dealership—great sales and service! Adam got me in right away! Car repaired in 1 day! Have bought several BMWs from this dealership—great sales and service! More

Overall good visit. work was done under warranty and work appeared to be done properly. Car wash and vacuum was a nice touch . Would’ve been nice to have had a rental car. Shuttle driver friendly and on time appeared to be done properly. Car wash and vacuum was a nice touch . Would’ve been nice to have had a rental car. Shuttle driver friendly and on time so good work. Overall a much much better experience than I’ve had at any other BMW dealership across the country by far More

Respected, professional; good location. I have bought 3 cars from Herrin Gear, and have used the same salesman each time. Good sales and service; calls or emails are answered efficiently. cars from Herrin Gear, and have used the same salesman each time. Good sales and service; calls or emails are answered efficiently. More

HERRIN Gear/BMW is the best dealership in Jackson. Their loyalty and outstanding customer service to customers are the reasons I continue to go back vehicle after vehicle. loyalty and outstanding customer service to customers are the reasons I continue to go back vehicle after vehicle. More

Not as good as the last visit. No phone call that my car was ready. And the service Dept. Didn’t even was the car like on the last 8 visits was ready. And the service Dept. Didn’t even was the car like on the last 8 visits More

Service was started and ended on time. Facility was clean and staff were friendly. Waiting area was well equipped and comfortable. Very pleased with service. and staff were friendly. Waiting area was well equipped and comfortable. Very pleased with service. More

Vehicle doing the same it was doing when I took to have serviced. Drove vehicle home and drove 2 days later and vehicle overheated which left me and my kids waiting for someone to pick us up. Upon taking b serviced. Drove vehicle home and drove 2 days later and vehicle overheated which left me and my kids waiting for someone to pick us up. Upon taking back to dealership they replaced my coolant tank but not the cap and charged me extra to replace the cap. Terrible More