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BMW of Jackson

Jackson, MS

4.6
227 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
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1685 High St

Jackson, MS

39202

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Showing 227 reviews

June 15, 2025

Reliable service as discussed. No surprises. Josh has been great to accommodate my schedule and help with my BMW needs. More

by masez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Garner
Jun 16, 2025 -

BMW of Jackson responded

We're delighted to hear that Josh and the team at BMW of Jackson provided reliable service without any surprises. Thank you for trusting us with your BMW needs!

June 15, 2025

Joshua was very nice and welcoming. He helped me to get in and out and answered my questions. More

by antoriapates
Recommend Dealer
Yes
Employees Worked With
Joshua HOLLINS
Jun 16, 2025 -

BMW of Jackson responded

We are glad to hear that Joshua provided excellent service and got you back on the road quickly. Thanks for choosing BMW of Jackson!

June 14, 2025

Justin was very professional. He helped us make great buying decision, it was a pleasure working with him. More

by Tobeholy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

BMW of Jackson responded

Tobe, we're delighted to hear that Justin provided you with a professional and enjoyable experience at BMW of Jackson. Thank you for choosing us!

June 13, 2025

Dishonest with fixing items that’s still under warranty. Trying to decide if I’m going back or taking my business elsewhere. More

by Crystal
Workmanship
Recommend Dealer
No
Employees Worked With
Adam
June 11, 2025

This is the only BMW dealership in the area. The advisors seem to always be very busy, disengaged and sometimes miss that personalized experience I desire. Maybe they are shorthand but at the en More

by ichelberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waddell, Juilius
June 11, 2025

Service personnel was not very informative or customer oriented. However service was efficient. Maybe training personnel on customer service would help. More

by karenbloodsaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Erhabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Jackson responded

Thank you for your feedback on the service at BMW of Jackson, Karen. We appreciate your suggestion regarding customer service training and are glad to hear that the efficiency met your expectations. We'll work on improving our communication with customers moving forward!

June 08, 2025

At BMW of Jackson, they have friendly people, good-quality service, and no long wait time More

by cobrown81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
Jun 10, 2025 -

BMW of Jackson responded

Thanks so much. We look forward to your next visit to BMW of Jackson!

June 07, 2025

It's not easy to reach someone by phone but Julius came through the moment I drove up at the dealership. More

by melinda.lott
Recommend Dealer
Yes
Employees Worked With
Julius
Jun 09, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with us at BMW of Jackson! We're glad Julius was able to assist you promptly when you arrived. We appreciate your feedback and hope to serve you in the future!

June 07, 2025

They continue to be consistent. Julius always finds a time that works well for us and the service is never delayed or lengthy and super efficient to get your car back quickly. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

BMW of Jackson responded

Steven, it's fantastic to hear that Julius and the team at BMW of Jackson consistently provide efficient service for you. We appreciate your feedback and look forward to continuing this level of care!

June 07, 2025

Very smooth experience. Car was ready when promised and all items were addressed. Outstanding service by Josh, Adam and Julius. More

by harmon.bays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius, Adam, Josh
Jun 09, 2025 -

BMW of Jackson responded

We're delighted to hear that Josh, Adam, and Julius provided outstanding service during your visit to BMW of Jackson. It's great knowing everything went smoothly and met your expectations!

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