BMW of Jackson

Came in with my E60 550i for an oil change. I thought I needed to change every 5-6k but was told that I needed only once a year every 10k. They topped my oil off wash and vac, and sent me out the door. Jos needed to change every 5-6k but was told that I needed only once a year every 10k. They topped my oil off wash and vac, and sent me out the door. Josh’s explanation in detail of the oils More

Great service. The service advisor, Adam, and the Service Manager, Terry, are tops! They go out of their way to make sure all is done right. Service Manager, Terry, are tops! They go out of their way to make sure all is done right. More

This dealership I would not recommend buying a car from...Why you ask,well to start with I bought a vechicle which cost around 10,000 and not even 5 months later was having problems with it it and was from...Why you ask,well to start with I bought a vechicle which cost around 10,000 and not even 5 months later was having problems with it it and was told it needed 12,000 worth of repairs,which mind you I had not been in an accident at all and only had maybe put 6,000 miles on the vechicle. We have had nothing but problems..in fact as we speak my vechicle was towed there more than 2 weeks ago and they still have it and can’t figure out what’s wrong with it.And did not give a rental til they fix it so I’ve had no car for more than 2 weeksHave already put around 2500 in it for repairs.When they called us just the other day to pick it up,we showed up and when bringing vechicle around to us the same electrical problems happened again,and again left w no vechicle.So no I would not recommend BMW of Jackson because they take advantage of their customers. They sold us sorry to say but a piece of shit vechicle that had a lot of problems already and did not disclose it to us More

Adam did a great job of servicing car quickly and lined me up a loaner car so I could get to work. As usual, Mara was friendly and quickly checked me out. me up a loaner car so I could get to work. As usual, Mara was friendly and quickly checked me out. More

I always love coming the this dealership. The atmosphere is great. Comfortable place to sat and the personnel is so assisting and pleasant. This is a great place to visit. is great. Comfortable place to sat and the personnel is so assisting and pleasant. This is a great place to visit. More

Everything was great. The service was wonderful and the workers at the service desk made everything smooth. Service On car was wonderful and in timely manner workers at the service desk made everything smooth. Service On car was wonderful and in timely manner More

Adam is always courteous, knowledgeable, and ensures that my BMW- X5 is in top performance for my safety! I will continue to be a BMW customer as long as Adam is our service expert! my BMW- X5 is in top performance for my safety! I will continue to be a BMW customer as long as Adam is our service expert! More

Adam was able to get Ike in quick and took care of the problem. He was professional, courteous and kept me in loop during the repair problem. He was professional, courteous and kept me in loop during the repair More

I always get excellent service at Herrin Gear: friendly staff:welcomed greeting when enter service area ,knowledgeable, attentive technician! Offer amenities Check out process with ease staff:welcomed greeting when enter service area ,knowledgeable, attentive technician! Offer amenities Check out process with ease More

Came early and they serviced my car. Service advisor kept me updated on the status of my vehicle. Unfortunately they didn't completely inspect my other concern which was to inspect my air intake filters me updated on the status of my vehicle. Unfortunately they didn't completely inspect my other concern which was to inspect my air intake filters More