Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Jackson
Jackson, MS
192 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 192 reviews
Verified Customer
May 03, 2025
Wonderful experience from the beginning to the end they made the buying purchase with zero stress they delivered the vehicle to me and I highly recommend them they are beyond professional made the buying purchase with zero stress they delivered the vehicle to me and I highly recommend them they are beyond professional More
by Msemental
Employees Worked With
May 03, 2025
Worst service ever-the very best at lying. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. The service department treatment our our years of loyalty made it very easy to NOT to purchase another BMW— Buyers be aware of the service department More
by kimbleygray
Employees Worked With
Josh Hollis
May 03, 2025
Joshua Hollins, in the service center, always shows brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or re brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or repair. More
by Jaye
Employees Worked With
I have not had experience with the sales department as I purchased my vehicle in another state.
May 03, 2025
I arrived at the dealership 15 minutes before time and I notice that a lot of changes had been made due to construction. I pulled it to the service area and I was waiting on Adam Gladden to help me but he j notice that a lot of changes had been made due to construction. I pulled it to the service area and I was waiting on Adam Gladden to help me but he just sat on his xxx totally disregarding me. So I decided to walk inside but noticed all the service desk was placed outside so I went back outside close to Adam Gladden desk and he still didn't acknowledge until I said will you help me please. In fact no xxxx body greeted me. This was my second trip to this dealership the first trip was very pleasant the last one was horrible. I truly think he had a problem with me because of race, belive me when I say the race card is often used to discredit or make any simple situation worst so let me be clear I don't go around saying a situation seem racist to me if I truly believe it wasn't. More
by Michael Arnold
Employees Worked With
Adam Gladden
May 02, 2025
Salesman Tyrus Page was excellent and has great customer service. The dealership atmosphere was very welcoming and accommodating service. The dealership atmosphere was very welcoming and accommodating More
by Mzprettycrr
Employees Worked With
May 02, 2025
Tutus is awesome with superb customer service. He will be sure to help you purchase the vehicle that fits your personal desire and financial need! He will be sure to help you purchase the vehicle that fits your personal desire and financial need! More
by Cpsturgislovette
May 01, 2025
Purchased oil change package . Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager s Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager said he would contact me back and never did . Called back , no response More
by stephw
Employees Worked With
Terry Josh Ashley .
April 30, 2025
Terry, service manager, is ALWAYS so accommodating and helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. More
by WJQUON
Employees Worked With
Terry Garner
April 30, 2025
Sales, financing and delivery (review of options and technology) service was outstanding. Two issues though, there were two scratches observed during delivery, and two more noticed once my wife and technology) service was outstanding. Two issues though, there were two scratches observed during delivery, and two more noticed once my wife and I got home. Additionally, the vehicle was not really clean. There were a number of water marks, manufacturing protective materials, and smudges on the vehicle. Wheels especially were not really clean. When we got home, we could observe what appeared to be some kind of chemical applied to the inside of the trim panel, that was not fully applied to all of the interior panels. As a business owner, I understand these things happen, but I expect more from BMW, as this is the 4th one I've owned. Sincerely, Paul Johnson More
by Paul@perfectday.me
Employees Worked With
