BMW of Jackson

Tutus is awesome with superb customer service. He will be sure to help you purchase the vehicle that fits your personal desire and financial need! He will be sure to help you purchase the vehicle that fits your personal desire and financial need! More

Purchased oil change package . Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager s Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager said he would contact me back and never did . Called back , no response More

Terry, service manager, is ALWAYS so accommodating and helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. More

Sales, financing and delivery (review of options and technology) service was outstanding. Two issues though, there were two scratches observed during delivery, and two more noticed once my wife and technology) service was outstanding. Two issues though, there were two scratches observed during delivery, and two more noticed once my wife and I got home. Additionally, the vehicle was not really clean. There were a number of water marks, manufacturing protective materials, and smudges on the vehicle. Wheels especially were not really clean. When we got home, we could observe what appeared to be some kind of chemical applied to the inside of the trim panel, that was not fully applied to all of the interior panels. As a business owner, I understand these things happen, but I expect more from BMW, as this is the 4th one I've owned. Sincerely, Paul Johnson More

Adam Gladden was a great help during our last visit! We live a few hours from the dealership and we were leaving from the airport in Jackson for the weekend. He helped get us to the airport so we coul We live a few hours from the dealership and we were leaving from the airport in Jackson for the weekend. He helped get us to the airport so we could leave our car to be serviced. He also made sure we got back to the dealership from the airport when we returned. It was super helpful for us being from out of town. thanks! More

Adam got me in and out expeditiously. I thinknthe dealership should invest in better car washes. These are BMWs. I thinknthe dealership should invest in better car washes. These are BMWs. More

Justin always goes above and beyond to accommodate his customers, ensuring they receive the BEST service, possible. He had my new BMW suv delivered right to my doorstep 3 hrs. away. Justin, along with customers, ensuring they receive the BEST service, possible. He had my new BMW suv delivered right to my doorstep 3 hrs. away. Justin, along with his supportive staff are AWESOME!! More

Top notch all the way around. I enjoy dealing with the folks at this dealership. I enjoy dealing with the folks at this dealership. More

Abraham was the best sales associate ever! So helpful and caring I recommend everyone to buy a car from him and the team at Jackson BMW! So helpful and caring I recommend everyone to buy a car from him and the team at Jackson BMW! More

Ok. Service department needs Car clean foll of gas. Ready to go. Your Teck,”Bradley “ was extremely helpful. Smart polite and very knowledgeable. Gre Service department needs Car clean foll of gas. Ready to go. Your Teck,”Bradley “ was extremely helpful. Smart polite and very knowledgeable. Great he deserves a raise. More