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BMW of Jackson - Service Center

Jackson, MS

4.5
230 Reviews

230 Reviews of BMW of Jackson - Service Center

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August 03, 2025

Great service department! Thorough and efficient is how I would describe my (2015 SUV) maintenance visits. Adam Gladden.is my service rep.; he's always a pleasure to see! Ada More

by BMWX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gladden
August 03, 2025

No comment at this time. Thank you for your service department staff and look forward to seeing you. More

by nolyaj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Great Dealership is great and Adam is very knowledgeable about the cars that come in. More

by drtlmorris70
Recommend Dealer
Yes
Employees Worked With
Adam
August 02, 2025

Great customer service. I really appreciate Mr. Adam and the other servicemen. It didn’t take no time to repair just what was given awesome More

by Mrs Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 31, 2025

Have been a customer for past 15 years. Have always enjoyed my visits there. They take good care of my cars. My new service rep, Adam is great! Just recently helped with a flat tire probl More

by snewman6506
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon
Aug 01, 2025 -

BMW of Jackson responded

Thank you for your 15 years of trust! We are so happy Adam and the rest of our team have provided such consistent care at BMW of Jackson. We look forward to serving you and your car again in the future!

July 28, 2025

Excellent customer service, love working with Adam, highly recommend to others! Adam provides the type of customer experience you expect by BMW! More

by hwflowers
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 29, 2025 -

BMW of Jackson responded

We are thrilled that you recommend Adam and our team at BMW of Jackson! It is wonderful to hear that he provides outstanding care. Thank you so much!

July 28, 2025

Julius was very helpful in helping me to schedule my appointment for my major maintenance service. He was prompt and very attentive to details. More

by Ceola. James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Erhabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Wardell
Jul 29, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with Julius! We’ll pass along the kind words to him. See you next time at BMW of Jackson!

July 26, 2025

Great customer service. . Good attitude and atmosphere. Timely and honest with the service provided. Good work More

by shbrown09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladden
Jul 28, 2025 -

BMW of Jackson responded

Thank you for your excellent review! We are happy to hear that you had a great experience with our team. We hope to see you again at BMW of Jackson!

July 26, 2025

My appointment with Jackson BMW was fantastic. . !!! Mr. Waddell is a great asset to the BMW family . My appointment was in service department. More

by AJ3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wadell
Jul 29, 2025 -

BMW of Jackson responded

Thank you for sharing your wonderful feedback with us, AJ! It's fantastic to hear that Mr. Waddell and our service team made your visit a great one. We look forward to seeing you again at BMW of Jackson!

July 23, 2025

Lacked customer service. My current vehicle is a 2022 and the lease expires in 30 days. I was not offered the opportunity to see any vehicles or to speak with a salesman. I w More

by WOODYWES90
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I don’t remember
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