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BMW of Jackson - Service Center

Jackson, MS

4.6
206 Reviews
Call Service Center (601) 354-2269

206 Reviews of BMW of Jackson - Service Center

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July 12, 2025

I like taking my car to this dealership because I know that they are going to fix it or do what needed to be done for it.. The service guys are very efficient and there are no long wait time. I always wai More

by AMANDAOGARNER1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins is my service agent and he very busy all the time but he still takes the time to make sure his customers are taken care of and they get out without having to wait long times.
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July 11, 2025

Excellent service. Adam is my service rep & has been for years. He listens & responds quickly. More

by janeblittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

BMW of Jackson responded

Adam will appreciate the kudos! Thanks for sharing your experience working with our excellent team at BMW of Jackson.

July 11, 2025

Service was excellent and Adam was great to help me in every way. I would use him again. More

by RUSH2IT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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July 11, 2025

Adam was excellent. Took time to listen and to hear everything that I neede for my vehicle More

by RUSH2IT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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July 11, 2025

Great service from Mr. Adam. Look forward to working with him again in the future. More

by Cardewilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gladden
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July 10, 2025

BMW of Jackson recently completed annual maintenance and recall work on my X5 and did a very good job. The work was very professional and completed promptly, exceeding my expectations. More

by STEVE@VISIONEXPLORATION.COM
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 10, 2025 -

BMW of Jackson responded

Thank you for your confidence in our team! We appreciate your business and we hope to welcome you back to BMW of Jackson next time.

July 10, 2025

We were pleased with service but it is very inconvenient with dealership being downtown because they don’t loan vehicles anymore. We had to bring our car back and forth a few times but was glad that it More

by marilyn.croft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon is the best and have never had anyone who went above and beyond for a customer.
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Jul 11, 2025 -

BMW of Jackson responded

Thank you for your business, Marilyn! We appreciate your feedback and we hope to welcome you back to BMW of Jackson in the future.

July 10, 2025

Ok great service services advisor did a great job would recommend to my friend and colleague More

by revantwod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

BMW of Jackson responded

Thanks for the kind words and recommendation of BMW of Jackson! We look forward to serving you for many miles to come.

July 09, 2025

Good customer service and The Service Agent was very helpful and knowledgeable and friendly. Thank you all! More

by Joyful1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hollins
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Jul 10, 2025 -

BMW of Jackson responded

Thank you for the glowing review! We appreciate your business and we hope to see you again at BMW of Jackson.

July 09, 2025

Everything went well, very professional and timely. Very clean facility and comfortable. It was an overall great experience. More

by jaymichael1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gladden
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Jul 10, 2025 -

BMW of Jackson responded

We appreciate your kind feedback! Thank you for choosing BMW of Jackson and we hope to see you again.

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