108 Reviews of BMW of Jackson - Service Center
Joshua Hollins, in the service center, always shows brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or re brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or repair. More
Worst service ever-the very best at lying. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. The service department treatment our our years of loyalty made it very easy to NOT to purchase another BMW— Buyers be aware of the service department More
Purchased oil change package . Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager s Was told oil can’t not be changed there . Contacted sales representative and Manager to ask if I could get prorate of what I paid for plan. Manager said he would contact me back and never did . Called back , no response More
Terry, service manager, is ALWAYS so accommodating and helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. helpful. We had to have our car towed in after hours and there was no problem. The service was taken care of the following day. More
Top notch all the way around. I enjoy dealing with the folks at this dealership. I enjoy dealing with the folks at this dealership. More
Adam Gladden was a great help during our last visit! We live a few hours from the dealership and we were leaving from the airport in Jackson for the weekend. He helped get us to the airport so we coul We live a few hours from the dealership and we were leaving from the airport in Jackson for the weekend. He helped get us to the airport so we could leave our car to be serviced. He also made sure we got back to the dealership from the airport when we returned. It was super helpful for us being from out of town. thanks! More
Adam got me in and out expeditiously. I thinknthe dealership should invest in better car washes. These are BMWs. I thinknthe dealership should invest in better car washes. These are BMWs. More