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BMW of Jackson - Service Center

Jackson, MS

4.5
276 Reviews
Call Service Center (601) 354-2269

276 Reviews of BMW of Jackson - Service Center

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September 02, 2025

Service was on time Great people with great service. BMW is really good to work with More

by JHUBB66
Recommend Dealer
Yes
Employees Worked With
Adams
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September 01, 2025

My service advisor did an excellent job of keeping me informed of the status or my vehicle repairs. More

by CC.GORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius (Service Department)
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Sep 03, 2025 -

BMW of Jackson responded

Thank you for stopping by to leave BMW of Jackson a wonderful review, Gordon!

August 31, 2025

Service was swift and my brake service was completed. My only complaint is with the brake replacement the adding of brake fluid should have been included and not an additional fee. More

by natpitt39272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Sep 02, 2025 -

BMW of Jackson responded

Thank you for choosing BMW of Jackson and sharing your experience! We appreciate your comments and I will surely share your feedback with our Service Team. See you next time.

August 30, 2025

Adam is a great service advisor. I appreciate his explanations. And thanks to the entire service team. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 02, 2025 -

BMW of Jackson responded

Michelle, it means a lot to hear that Adam and our team were so helpful. Thank you for choosing the BMW of Jackson team and sharing your support!

August 30, 2025

The service team at BMW Jackson Ms. was very efficient and thorough and of course everyone were super nice! More

by billiebethezell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service dept
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Sep 02, 2025 -

BMW of Jackson responded

We're glad to hear you had such a positive experience with our service team at BMW of Jackson! Your feedback means a lot to us. We look forward to assisting you in the future!

August 29, 2025

My service light was not reset and my washer fluid was empty. I’m wondering if the service I took it there for was even complete More

by ksgriffin9
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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August 29, 2025

It was a pleasant experience getting my car serviced. Jack was very helpful and accommodating. It could not have been any easier.. More

by LISA_HUGHES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

BMW of Jackson responded

We're happy to hear Jack made your service experience a breeze! Thank you for choosing BMW of Jackson and for sharing your feedback.

August 29, 2025

Always timely and prompt. Julius never makes us wait. Communication is very good. I own BMWs because of the service at this dealership. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Waddell
Report | Print
Sep 02, 2025 -

BMW of Jackson responded

Steven, this is music to our ears! We are thrilled to hear that working with Julius and our team is such a seamless experience. Thank you for choosing BMW of Jackson! See you next time!

August 29, 2025

Communication very good . Very nice and clean building. Service department very knowledgeable and made sure I was pleased. More

by david.byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

BMW of Jackson responded

We’re glad our communication, facility, and service team impressed you. Thanks for choosing BMW of Jackson and for sharing your experience! Safe travels!

August 26, 2025

Terry Garner and Rick McCary are the best! They stand behind their word and they take care of the customer. They took care of me and my BMW when others did not. More

by JAMESJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick McCary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Garner
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Aug 26, 2025 -

BMW of Jackson responded

We are thrilled that Terry and Rick took such good care of you and your vehicle. Thank you for choosing BMW of Jackson and for sharing your support! We wish you many safe miles ahead!

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