Back

BMW of Jackson - Service Center

Jackson, MS

4.5
164 Reviews

164 Reviews of BMW of Jackson - Service Center

Sort by
June 21, 2025

It was service tome for my 530i and I stopped by, without an appointment. My service writer (Adam) jumped on it, got me taken care of and out the door. Adam is always great. More

by JIMMY.R.GARDNER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 21, 2025

Very friendly and prompt service from BMW. My Service Rep was very helpful and got my car serviced well in time. Keep it up. More

by ASH_SETHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 21, 2025

Service time was great! I was in and out within two hours. Prompt and efficient. More

by RENEAJAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

I like this dealership first because it is closest to my home and secondly the people are nice. I’m usually done and on my way home within a few hours. Everyone is so nice and friendly and I like that. More

by AMANDAOGARNER1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarrah Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

I needed a new gas cap door(flap). I wasn’t sure exactly what I needed. I stopped by the dealership to see what I needed to do. Josh Hollins knew exactly what I needed. He took me to t More

by elizlott433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
June 18, 2025

Holds to their service commitments. Once you schedule you can build your day around what they promised. More

by cpolk2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Erhabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jun 18, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with BMW of Jackson! We're glad to hear that our team met their service commitments and made scheduling convenient for you. We appreciate your support!

June 15, 2025

Reliable service as discussed. No surprises. Josh has been great to accommodate my schedule and help with my BMW needs. More

by masez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Garner
Jun 16, 2025 -

BMW of Jackson responded

We're delighted to hear that Josh and the team at BMW of Jackson provided reliable service without any surprises. Thank you for trusting us with your BMW needs!

June 15, 2025

Joshua was very nice and welcoming. He helped me to get in and out and answered my questions. More

by antoriapates
Recommend Dealer
Yes
Employees Worked With
Joshua HOLLINS
Jun 16, 2025 -

BMW of Jackson responded

We are glad to hear that Joshua provided excellent service and got you back on the road quickly. Thanks for choosing BMW of Jackson!

June 13, 2025

Dishonest with fixing items that’s still under warranty. Trying to decide if I’m going back or taking my business elsewhere. More

by Crystal
Workmanship
Recommend Dealer
No
Employees Worked With
Adam
June 11, 2025

This is the only BMW dealership in the area. The advisors seem to always be very busy, disengaged and sometimes miss that personalized experience I desire. Maybe they are shorthand but at the en More

by ichelberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waddell, Juilius
1
...