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BMW of Jackson - Service Center

Jackson, MS

4.5
167 Reviews

167 Reviews of BMW of Jackson - Service Center

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March 04, 2020

The staff at Herrin Gear BMW have always treated me like family. Timely maintenance schedule, managers and staff with great courtesy and humble hospitality. I intend in the future to purchase other vehicle. More

by Sharhame
Recommend Dealer
Yes
Employees Worked With
Michael Lacy
February 21, 2020

I was seen and taken care of in a timely manner. Service manager ADAM is very courteous, well informed and keeps me well informed. I rate him a “five “ More

by Bjd5051
Recommend Dealer
Yes
Employees Worked With
Adam, courtesy driver, service check out. She is very good with customer service as well. She and Adam are top rated.
February 16, 2020

Very professional experience Joshua is very nice Person and he is very helpful, no complaints about this guys, that’s why I go to BMW More

by nelsond1134
Recommend Dealer
Yes
Employees Worked With
Joshua hollins
February 12, 2020

Josh has a great attitude and he is always helpful!! Josh makes sure I’m comfortable while I wait for the service to be completed on my car. More

by Jacepps
Recommend Dealer
Yes
Employees Worked With
Josh
February 05, 2020

Very helpful and friendly service staff make you feel welcomed and updated me on service and additional work needed with cost, that’s a plus More

by pearleyfaith
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
February 02, 2020

Excellent customer service Julius provided excellent customer service, was friendly, and straight to the point. The service team was also outstanding as they completed the maint More

by BMWDriver2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Waddell
January 26, 2020

Mr. Julius provided Exceptional Service even when the scheduling of the appointment was not quite accurate because of another BMW service representative. He provided thorough details about what had been More

by rachea15
Recommend Dealer
Yes
Employees Worked With
Julius Waddell
January 25, 2020

Prompt, courteous service with my schedule and needs paramount to the dealership. The courtesy car of my choice was provide with a generous and thoughtful return time offered. More

by Road master
Recommend Dealer
Yes
Employees Worked With
Service consultant
December 22, 2019

Josh made my first service experience at Herrin Gear BMW a great one! He is an asset to your dealership. I will definitely be back knowing Josh will take care of me. More

by semoseley
Recommend Dealer
Yes
Employees Worked With
Josh
December 21, 2019

Came in with my E60 550i for an oil change. I thought I needed to change every 5-6k but was told that I needed only once a year every 10k. They topped my oil off wash and vac, and sent me out the door. Jos More

by Haiti1804
Recommend Dealer
Yes
Employees Worked With
Josh the service advisor