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BMW of Jackson - Service Center

Jackson, MS

4.6
206 Reviews

206 Reviews of BMW of Jackson - Service Center

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July 04, 2025

I had a wonderful experience as usual. Got me in and out fast and did a great job! More

by Bobby Brister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

BMW of Jackson responded

Thanks so much, Bobby. We look forward to your next visit to BMW of Jackson!

July 03, 2025

Service was good, looking forward to going back. I wish we had a better way with contacting the dealership. More

by BERNICE9104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Jul 03, 2025 -

BMW of Jackson responded

This feedback is great to hear, Bernice! Thank you for choosing BMW of Jackson and for sharing your experience. We appreciate your suggestion and look forward to welcoming you back.

July 03, 2025

Adam was our service guy. He kept us posted on the progress of our vehicle. More

by cynthiagreene618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service department
Jul 03, 2025 -

BMW of Jackson responded

Cynthia, it is terrific to read your kind words about Adam and the team! Thank you for choosing BMW of Jackson and for sharing your experience. Drive safely!

July 03, 2025

Service was great and completed in a timely manner. Mr Hollins was very polite and professional. He’s my go to person when my car need servicing.. More

by Pennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hollins
Jul 05, 2025 -

BMW of Jackson responded

Pennie, thank you for sharing your great review of Mr. Hollins! He is a valuable member of our team, and we are not surprised that he always delivers such exceptional service. We appreciate your business, and the BMW of Jackson team looks forward to working with you again!

July 03, 2025

Conforting. ... confident My experience at BMW of Jackson was comforting,knowing I have confident individuals providing the best service to my vehicle... More

by BANKSANTONIO500
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
Jul 03, 2025 -

BMW of Jackson responded

Thank you for trusting us with your business! It's great to hear that you are so confident in our team and comfortable at our dealership. We look forward to welcoming you back to BMW of Jackson next time!

July 02, 2025

My wife and I had a wonderful experience with Sarrah in sales and with Adam in service. Top people doing top-quality work. More

by jsoell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gladden
Jul 03, 2025 -

BMW of Jackson responded

We're overjoyed to hear that Sarrah and Adam provided you with a top-notch experience at BMW of Jackson. Thank you for sharing your positive feedback!

July 02, 2025

I like the video telling and showing me what he found was wrong with my car. More

by websterg092
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 03, 2025 -

BMW of Jackson responded

At BMW of Jackson, providing our customers with informative updates throughout each visit is always our aim. Thanks for sharing your satisfaction with us!

July 02, 2025

Came in for an oil change and brake fluid flush. All went smoothly. Adam was helpful. More

by nappy1963
Recommend Dealer
Yes
Employees Worked With
Adam gladden
Jul 03, 2025 -

BMW of Jackson responded

Thanks for putting your trust in Adam and the BMW of Jackson team! See you down the road!

July 02, 2025

Excellent service, very thorough in explanation of everything! You are great and thanks Mike Green More

by MIKETHEMIKE402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

BMW of Jackson responded

Thanks for sharing your kind words for Mike and leaving BMW of Jackson a five-star review. See you next time!

June 30, 2025

Prompt professional service. The customer service was excellent. I look forward to future visits at BMW of Jackson. More

by racochran2020
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hollins
Jul 02, 2025 -

BMW of Jackson responded

Thank you for the kind words! We're pleased to hear you had an excellent experience with our team at BMW of Jackson—see you next time!