143 Reviews of BMW of Jackson - Service Center
Great experience all the way around. Everything was done on time and as we discussed. Everything was done on time and as we discussed. More
My service advisor was very helpful and friendly. It took a while, but that probably because they had quite a few customers. I was satisfied with everything. It took a while, but that probably because they had quite a few customers. I was satisfied with everything. More
My service advisor was very knowledgeable. He explained to me what was needed for my car's service and showed me discounts associated with each service. My car was serviced at my appointment t He explained to me what was needed for my car's service and showed me discounts associated with each service. My car was serviced at my appointment time and even with the add-ons, Adam had me in and out and on my way!!! More
I’d received a caution (on my screen) re low coolant level; drove directly to Herrin-Gear BMW shop, where I was greeted immediately by Adam Gladden, who identified the leak in the system, turned the car level; drove directly to Herrin-Gear BMW shop, where I was greeted immediately by Adam Gladden, who identified the leak in the system, turned the car over to mechanic, and offered me a ride home. Adam confirmed coverage under my extended warranty (which he had filed ~18 mos earlier), and notified me the next morning that the repair was complete. How could you beat that? Perfect! More
They do a great job. Efficient, courteous, and prompt. Best dealership I have dealt with. Efficient, courteous, and prompt. Best dealership I have dealt with. More