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BMW of Jackson - Service Center

Jackson, MS

4.6
210 Reviews
Call Service Center (601) 354-2269

210 Reviews of BMW of Jackson - Service Center

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June 02, 2025

This has been a great place to bring my car to ever since I had it. Keep up the good work. More

by herb2blu4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Jun 03, 2025 -

BMW of Jackson responded

Herb, your kind review warms our hearts! Thank you from the BMW of Jackson Team.

June 02, 2025

Mr. Adam was very knowledgeable, attentive, and friendly. BMW is one of the best car dealership. More

by droberts1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Adam
Report | Print
Jun 05, 2025 -

BMW of Jackson responded

Thank you for leaving BMW of Jackson a five-star review! We are glad that Adam was friendly and delivered a great experience.

June 02, 2025

I love dealership, service is shabby. Whomever they have working on vehicles has made many mistakes on my 750. Messed up radiator to where it smells like it’s leaking fluids all the time More

by Brutus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claude Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 01, 2025

Very clean, very helpful, got me right in and right out. When I asked a question the answer was provide without hesitation. More

by vicki121985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gladdan
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Jun 03, 2025 -

BMW of Jackson responded

We're delighted to hear that you had a smooth and efficient experience at BMW of Jackson! Our team is always ready to assist, and it's great to know we met your expectations. Thanks for sharing your feedback!

May 31, 2025

Adam is great. Service was great. Nice facility and atmosphere. Really appreciate improvements with service techs More

by edsimmons@simmonspllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Glladden
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

We're delighted to hear that Adam and the team at BMW of Jackson provided you with excellent service in a pleasant atmosphere. Your feedback on our improvements is much appreciated!

May 31, 2025

The service experience was for oil change only was very expedient. Staff was very friendly and attentive. The facility waiting area is very dated compared to other BMW dealerships I have been visited. More

by cullumjm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Waddell - Service Department
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

Thank you for sharing your feedback! We're glad to hear that our team at BMW of Jackson provided friendly and attentive service during your visit. We appreciate the input on our facility, and we'll take it into consideration as we strive to improve. Looking forward to serving you again soon!

May 30, 2025

Service was very pleasant and fast. Satisfied with the workmanship and professionalism received from the tech and service advisor. Give them a raise More

by Bbddates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
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May 30, 2025 -

BMW of Jackson responded

We're delighted to hear that you had a pleasant and efficient experience with our team at BMW of Jackson. Your satisfaction is important to us, and we appreciate your kind words about our techs and service advisors!

May 30, 2025

Needed my filter change as well and forgot to tell them but other than that service was good More

by rhondamobley49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 02, 2025 -

BMW of Jackson responded

Rhonda, thank you for visiting BMW of Jackson! If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

May 30, 2025

Professional and courteous showing concern about my vehicle when I was unsure about the repair More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

We couldn't ask for a better review of BMW of Jackson. Thanks so much, Dawn!

May 30, 2025

The service area was clean and they got my work done in the promised amount of time. More

by john_fairly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

There is nothing better than a great review. Thanks for giving BMW of Jackson your business, John!

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