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BMW of Jackson - Service Center

Jackson, MS

4.6
212 Reviews
Call Service Center (601) 354-2269

212 Reviews of BMW of Jackson - Service Center

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May 30, 2025

Professional and courteous showing concern about my vehicle when I was unsure about the repair More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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Jun 02, 2025 -

BMW of Jackson responded

We couldn't ask for a better review of BMW of Jackson. Thanks so much, Dawn!

May 30, 2025

The service area was clean and they got my work done in the promised amount of time. More

by john_fairly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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Jun 02, 2025 -

BMW of Jackson responded

There is nothing better than a great review. Thanks for giving BMW of Jackson your business, John!

May 29, 2025

Horrible service. I got the brake fluid changed. The very next day the brakes went out. On 4 different occasions, I have taken my vehicle in, the work was not done More

by ACOURT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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May 29, 2025

The timelines to do the work was excessive. A scheduled oil change and review required approximately 2 1/2 hours. More

by MSGAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius wardell
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May 26, 2025

I received great service. Thank you Julius and other Advisor for always being professional. Thank you again Herrin Gear BMW. More

by pstapleton1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Report | Print
May 27, 2025 -

BMW of Jackson responded

We're delighted to hear about your positive experience with Julius and the team at BMW of Jackson. Thank you for acknowledging their professionalism, and we look forward to serving you in the future!

May 26, 2025

n/a the next time you are you located in liberty city or copy you 😉 More

by cliftonallen4903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

BMW of Jackson responded

We're grateful to have you as a BMW of Jackson customer. Thanks for the review!

May 25, 2025

Great service as usual! A special shout out to Adam for always being welcoming and informative. An honorable mention to Josh for stepping in when needed. Ashley is a great h More

by shaundra.l.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gladden, Josh Hollins, Ashley Hopkins
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May 27, 2025 -

BMW of Jackson responded

Shaundra, thank you for the fantastic feedback! We're delighted to hear that Adam, Josh, and Ashley made your experience at BMW of Jackson memorable. We appreciate your support and look forward to seeing you again soon!

May 23, 2025

The customer service is such a nice place to wait for your vehicle.The service attendants are all very nice and helpful when you have to take your vehicle in. More

by BETSY_AYCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

BMW of Jackson responded

We're delighted to hear that you found the customer service area at BMW of Jackson comfortable and our team helpful, Betsy. Thank you for sharing your positive experience with us!

May 20, 2025

Very nice and accommodating . . Adam is super nice and knowledgeable and he always called me back when I left messages.. Ty is nice too.. everyone was nice actually! Lee etc… I can More

by LKWEBB1215
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam/ Lee
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May 20, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with us at BMW of Jackson! We're delighted to hear that Adam, Ty, and the rest of our team provided such accommodating service. We appreciate your kind words and look forward to assisting you again in the future!

May 20, 2025

Always great service thanks Julius and Josh you all does a great job! Keep it up More

by Larry williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius and Josh
Report | Print
May 20, 2025 -

BMW of Jackson responded

Larry, thank you for sharing your great experience with Julius and Josh! We appreciate your business and five-star review of BMW of Jackson.

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