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BMW of Jackson - Service Center

Jackson, MS

4.5
166 Reviews

166 Reviews of BMW of Jackson - Service Center

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November 17, 2024

Excellent service. Car ready when promised and nicely detailed Checked all items needing attention and then some more More

by Sdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 18, 2024 -

BMW of Jackson responded

Thank you for sharing your experience with us! We're delighted to hear that our team at BMW of Jackson provided excellent service and attention to detail. We appreciate your support and look forward to serving you again in the future!

November 04, 2024

The service has been good and the staff has been friendly and helpful in answering any questions I have about my BMW. More

by Mignonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Sarah, Bradley
Nov 08, 2024 -

BMW of Jackson responded

Mignonne, we're delighted to hear that our team at BMW of Jackson has been helpful and friendly during your visits. Thank you for sharing your positive experience with us!

December 21, 2022

Excellent Service! On 12/19/22, I was traveling from Texas when my 2019 BMW 740i began to vibrate in the rear. Joshua Hollins and his team diagnosed, explained the iss More

by gerry6.gw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wilson and Joshua Hollins
May 02, 2023 -

gerry6.gw responded

Excellent Service! On 12/19/22, I was traveling from Texas when my 2019 BMW 740i began to vibrate in the rear. Joshua Hollins and his team diagnosed, explained the issue and repaired the car in short order. In fact, the Service Manager, Larry Wilson, took time to test drive the car with me to ensure all was to my satisfaction. I was blown away - who does that anymore in this world of quantity driven production. Thank you for getting me back on the road! Y'all are the posture child for excellent customer service! If you live in or near the Jackson Metro area - don't hesitate; take your automobile here for your service needs! Gerry Williams, Nolanville, Texas.

September 23, 2022

I’ve had one of the worst experiences I’ve ever had with a dealership. Greatly dissatisfied with the service and the service representative. Josh a service rep was one of most unprofessional nonchalant and More

by mybusiness4547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
June 24, 2022

Good afternoon BMW Group, First off, I would like to say that my family and I love your products and have been huge supporters through the years. We have bought at least a dozen or so BMW products rang More

by B.Krueger.Work
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julius
June 16, 2022

The person was rude didn’t try to help me with the key that was purchased there More

by Mscooby263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know his name
October 26, 2021

The service I received was great Julis Wardell explained everything upfront and let me a pricing. Make vehicle was cleaned and vacuum More

by Sheliamance007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Wadell
Oct 26, 2021 -

Sheliamance007 responded

The service I received was great and Julius Wardell explained in detail what services I was getting and how much I would have to pay no surprises

Nov 07, 2021 -

Sheliamance007 responded

Wonderful services

May 26, 2021

I love that the people are courteous and friendly. They appreciate your patronage, treat customers with respect and value their business. Worth the drive. Thanks More

by joeirma_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Tyrus
May 16, 2021

The service provided during my visit for a BMW recall visit was both timely perform and well done. The dealer service technician was very courteous and helpful. I could not have wish for a better servic More

by mfacen2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Wardell
May 10, 2021

Friendly, helpful, timely . What more can you say. Trying to use 25 word minimum, which is unnecessary unless giving a negative review in that case you should explain negative review More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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