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BMW of Lenox
Lenox, MA
42 Reviews
At BMW of Lenox, we’re dedicated to delivering a luxury automotive experience centered around performance, sophistication, and personalized customer care. Proudly serving drivers throughout the Berkshires and beyond, our team offers an exceptional selection of new BMW models, premium pre-owned vehicles, expert BMW service, genuine OEM parts, and tailored financing and lease solutions.
Whether you’re searching for a dynamic sports sedan, a refined luxury SUV, or precision vehicle maintenance from BMW-trained technicians, our goal is to provide a seamless and elevated dealership experience from start to finish. As part of the McGee Automotive Family, we’re committed to building long-term relationships through professionalism, transparency, and an uncompromising commitment to customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 42 reviews
August 15, 2026
Collin’s knowledge of my purchase was superb. He was patient and most courteous with all of my questions. I highly recommend Collin and all of the staff at BMW of Lenox. He was patient and most courteous with all of my questions. I highly recommend Collin and all of the staff at BMW of Lenox. More
by karenfrancesw
August 14, 2026
Eathen was very professional and a wonderful job. He took care of everything necessary with a smile. We appreciate his prompt service. He is an asset to BMW of Lenox. He took care of everything necessary with a smile. We appreciate his prompt service. He is an asset to BMW of Lenox. More
by Nick Mukherjee
Employees Worked With
Collin flynn
August 07, 2026
Recently purchased a car . Fantastic sales experience great deal awesome follow up. Sales Manager Ashley is the best ! I'm from Connecticut and they made it so easy well worth t Fantastic sales experience great deal awesome follow up. Sales Manager Ashley is the best ! I'm from Connecticut and they made it so easy well worth the trip! Best BMW experience I have had. More
by bmac344
Employees Worked With
Ashley Echtman MIke Schnoop
August 01, 2026
I can’t say enough about this BMW of Lenox dealership. I recently purchased a car there and from start to finish it was nothing but a positive experience Our salesman,Kevin, was respectful,knowledgeable,i I recently purchased a car there and from start to finish it was nothing but a positive experience Our salesman,Kevin, was respectful,knowledgeable,informative and just a pleasure to work with. I was treated wonderfully and I bought a great car for a stellar price. I am so happy to be doing business with BMW of Lenox. Thank you Kevin! More
by Debhodgkins
Employees Worked With
Issak
July 07, 2026
It’s spacious, bright, and impressive. The furniture is comfortable and they have coffee,water and snacks for the customers waiting for their car to be finished. The service department was The furniture is comfortable and they have coffee,water and snacks for the customers waiting for their car to be finished. The service department was extremely helpful, friendly, and explained everything they were going to do to my vehicle. More
by gracemaryoconnell
Employees Worked With
June 17, 2026
Parts not available Left car overnight Still not completed next day No car offered Asked for an appraisal and it was not done Could not find keys when picking up my car completed next day No car offered Asked for an appraisal and it was not done Could not find keys when picking up my car More
by Teri340
Employees Worked With
June 13, 2026
Excallant service. The time they took to service my car was great didn’t have to wait all day to get it back. The time they took to service my car was great didn’t have to wait all day to get it back. More
by Babbs
