BMW of Lenox

Ethan was a pleasure to deal with as was the tech. Timely check in and service. Timely check in and service. More

New location. anxious to please as they work .Scheduled service was done in a seamless manner , coordinated by Travis, Jason and the technician on my 2024 Audic Q anxious to please as they work .Scheduled service was done in a seamless manner , coordinated by Travis, Jason and the technician on my 2024 Audic Q 5 SUV.. More

Service department at Audi Of Lenox was efficient and the personnel was professional. They kept me informed about my vehicle and future services that will be needed. personnel was professional. They kept me informed about my vehicle and future services that will be needed. More

Beautiful new facility- comfortable wait. The staff is always friendly. Work was completed as expected and they were able to add a service I needed that day to the oil change! Very convenient The staff is always friendly. Work was completed as expected and they were able to add a service I needed that day to the oil change! Very convenient and very friendly! More

Gorgeous new dealership! Travis was extremely helpful and thorough. So grateful to have Audi of Lenox as my home dealership. Travis was extremely helpful and thorough. So grateful to have Audi of Lenox as my home dealership. More

Clean waiting area, and service manager was courteous and considerate to the customer. Good explanation of service that was provided considerate to the customer. Good explanation of service that was provided More

I was very impressed with the dealership. Travis and his team took great care of me and went above and beyond to make sure that I had everything I needed was updated on time and promptly and Travis and his team took great care of me and went above and beyond to make sure that I had everything I needed was updated on time and promptly and they even dropped off my vehicle right to my door. Great service. More

The physical space is very pretty however it is very echoing and noisy. Travis was very professional and very helpful as well as Ethan. There was some confusion about our tire insurance. We therefore ha echoing and noisy. Travis was very professional and very helpful as well as Ethan. There was some confusion about our tire insurance. We therefore had to pay upfront and we’ll have to deal with them them ourselves. Everything went as well as it could however, I find the 3 1/2% tacked on when you use a credit card pretty horrendous never heard of such a thing at a car dealership. More

Matt and the team at BMW of Lenox were a real pleasure to work with on the purchase of my new vehicle. They were extremely courteous and straight forward with the negotiation process. During my time there, I work with on the purchase of my new vehicle. They were extremely courteous and straight forward with the negotiation process. During my time there, I truly felt like an honored guest. Additionally, their new dealership is a work of art and a very comfortable place to shop for a new car. BMW of Lenox will be my first stop when the time comes for a new vehicle in the future. If you are in the market for a new BMW, VW or Audi you should certainly stop by and give them a shot at your business. More

Just bought a used vehicle from here 1 month ago and had to bring the truck back numerous times for things that they missed when they supposedly “went through it”. There are still problems with the truck th to bring the truck back numerous times for things that they missed when they supposedly “went through it”. There are still problems with the truck that still haven’t gotten fixed. They also were supposed to do a ceramic coat on the truck which never got done. So I paid extra money for absolutely nothing. I would not suggest to go to this dealership. More