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BMW of Lenox
Lenox, MA
36 Reviews
At BMW of Lenox, we’re dedicated to delivering a luxury automotive experience centered around performance, sophistication, and personalized customer care. Proudly serving drivers throughout the Berkshires and beyond, our team offers an exceptional selection of new BMW models, premium pre-owned vehicles, expert BMW service, genuine OEM parts, and tailored financing and lease solutions.
Whether you’re searching for a dynamic sports sedan, a refined luxury SUV, or precision vehicle maintenance from BMW-trained technicians, our goal is to provide a seamless and elevated dealership experience from start to finish. As part of the McGee Automotive Family, we’re committed to building long-term relationships through professionalism, transparency, and an uncompromising commitment to customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 36 reviews
September 26, 2025
I’ve been using this dealership for over 30 years and it is outlandish that they have suddenly started to charge a 3.25% fee for using a credit card. Other dealers family members use don’t do this and I’m i is outlandish that they have suddenly started to charge a 3.25% fee for using a credit card. Other dealers family members use don’t do this and I’m incensed at this charge. If it is not ended I’m taking my business elsewhere. More
by Chris Waters
Employees Worked With
Ethan
August 12, 2025
Fast, efficient, knowledgeable I had a check engine light come on. Car ran fine. I took may 2017 BMW M 240 to Berkshire BMW. They diagnosed the problem quickly, and ordered the necessary repair part light come on. Car ran fine. I took may 2017 BMW M 240 to Berkshire BMW. They diagnosed the problem quickly, and ordered the necessary repair part. Mitch was excellent in scheduling, getting the work done and getting my very clean car back to me in almost no time. More
by albertbharper
Employees Worked With
Mitch Guest
August 03, 2025
Collin provided excellent services during my purchase of my BMWX3. He was knowledgeable, attentive to my needs, professional and he provided excellent feedback. I was totally satisfied with the buying exper my BMWX3. He was knowledgeable, attentive to my needs, professional and he provided excellent feedback. I was totally satisfied with the buying experience. More
by Raulduke02
Employees Worked With
Isaac, Zack
July 19, 2025
Allison our service manager was extremely helpful in scheduling an appointment and insuring that all of the work in the service department was accomplished in a timely way. scheduling an appointment and insuring that all of the work in the service department was accomplished in a timely way. More
by dremzeisel
Employees Worked With
Allison - service
June 27, 2025
Have done excellent work on my car ready at promise time and very friendly service department and very friendly service department More
by frechettefrech
