BMW of Lincoln

BMW of Lincoln responded

Thank you so much for the fantastic review! We're delighted to hear that your experience buying a BMW was exceptional. Our sales staff strives to be friendly and helpful, and it sounds like they achieved just that! A special shout-out to Matt Kluender for going the extra mile and answering all your questions. We truly appreciate his dedication, even coming in on his day off to finalize the purchase process for you – that's what we call commitment! We'll be sure to pass your kind words on to Matt and the entire team – they'll all be thrilled to know their efforts made such a positive difference. Thank you again for choosing BMW of Lincoln! We look forward to seeing you again in the future for your service needs.

BMW of Lincoln responded

Thank you so much for the fantastic review! We're delighted to hear that Bernardo's professionalism and kindness brought you back to BMW of Lincoln. It means a lot to us that he worked hard to ensure a positive outcome for you. At BMW of Lincoln, we strive to provide exceptional customer service, and Bernardo's dedication is a shining example. We'll be sure to pass your kind words on to him – he'll be thrilled to know he made such a positive impression! Thank you again for choosing BMW of Lincoln! We look forward to seeing you again soon.

BMW of Lincoln responded

We're thrilled to hear you had a positive experience! Thank you for taking the time to leave a review, especially mentioning Matt. It means a lot to our team to know he made your car buying experience smooth and enjoyable. Having a knowledgeable and easy-to-deal-with salesperson can make all the difference, and we're glad Matt fit the bill! Congratulations on your new car, and please let Matt know if there's anything else he can assist you with in the future. We look forward to seeing you again down the road!

BMW of Lincoln responded

We're thrilled to hear you had a fantastic experience! Thank you for taking the time to leave such a positive review. At BMW of Lincoln, we believe in providing knowledgeable and transparent service throughout the car buying process. It sounds like our team did a great job! Congratulations on your new car! We hope you enjoy it for many miles to come. Please don't hesitate to reach out to us if you have any questions or need anything in the future.

BMW of Lincoln responded

We're thrilled to hear you had a positive experience at BMW of Lincoln! Thank you for acknowledging that we were able to find you a quality used vehicle at a great price. Our goal is to match our customers with the perfect car while ensuring they get a good value. We're happy we achieved that for you! Congratulations on your new car, and we hope you enjoy it for many years to come! Please don't hesitate to reach out if you have any questions or need anything in the future.

BMW of Lincoln responded

We're thrilled you had a positive experience buying a car from BMW of Lincoln, even from 3+ hours away! Congratulations on your new vehicle, and we're so happy to hear your daughter loves it! While we strive to provide a welcoming in-person experience, we understand that's not always possible. We appreciate your kind words about Justin and Matt. Their professionalism, direct communication, and willingness to go the extra mile are testaments to the exceptional service we provide remotely. We're lucky to have them on our team! We're glad they were able to find the perfect car for you within your budget, and that the complimentary delivery to your home made the process even more convenient. At BMW of Lincoln, we're committed to making car buying a smooth and enjoyable experience, no matter the distance. Thanks again for mentioning Justin, Matt, and Nick for arranging the delivery. Please don't hesitate to reach out to them or any of our team members if you have any questions about your new car or need anything in the future. We're here to support you throughout your ownership journey!

BMW of Lincoln responded

Thank you for the amazing review! We're so happy to hear that your car buying experience with us was pleasant. We strive to make the process professional, respectful, and informative, and it sounds like Darrick and Hector delivered exactly that. We'll be sure to pass on your kind words to both of them. Thanks again for choosing us! We look forward to seeing you down the road for your future automotive needs.

BMW of Lincoln responded

Thank you for choosing BMW of Lincoln and for sharing your positive experience! We're thrilled to hear that the car buying process was smooth and easy for you. We strive to make it a stress-free experience for all our customers. We're glad you had a great experience at BMW of Lincoln and look forward to welcoming you back in the future!

BMW of Lincoln responded

Wow, that's what we love to hear! We're so happy your experience with Matt and the team was fantastic. It sounds like Matt went above and beyond by staying late to ensure you could see the X5 you were interested in. We appreciate you mentioning the friendliness and helpfulness of everyone you encountered – that's something we strive for! We're glad we could turn your 3-hour drive into a successful car buying experience, even if it meant staying open a bit late. Congratulations on your new X5 – we know you'll love it! A special thank you to Matt and the crew for exceeding expectations. Please don't hesitate to reach out to Matt or anyone on our team if you have any questions or need anything at all in the future.

BMW of Lincoln responded

We're thrilled to hear you had a positive experience! Thank you for mentioning how easy it was to work with us and the timely manner in which you were able to choose and purchase your new vehicle. At BMW of Lincoln, we strive to make the car buying process as efficient and streamlined as possible, and it sounds like we achieved that for you. We appreciate you recognizing our efforts! Thank you again for choosing BMW of Lincoln!