BMW of Lubbock

We have used Alderson BMW in Lubbock, Tx for many years now for our car purchases, service and repair. We highly recommend this dealership and have never had a bad experience. We really appreciate the prof now for our car purchases, service and repair. We highly recommend this dealership and have never had a bad experience. We really appreciate the professionalism of their service department and the Service Manager Gary Johnson. He and his service team are exceptional. More

They are always willing to help and listen to what u need as far as a vehicle goes. Plenty of cars to look at. Great deals , very pleasant to go there. as far as a vehicle goes. Plenty of cars to look at. Great deals , very pleasant to go there. More

Everyone I dealt with at the dealership was very friendly.. Very professional and knowledgeable.. All questions I asked were answered.. Justin Ware and his team took good care of us.. Christian V. w friendly.. Very professional and knowledgeable.. All questions I asked were answered.. Justin Ware and his team took good care of us.. Christian V. was the technician for the Warranty repair and also programmed our new key.. More

Excellent service including valet pickup/delivery, inspection video, wash/vacuum and prompt communication during repairs and checkout. Routine maintenance plus recommended additional service performed inspection video, wash/vacuum and prompt communication during repairs and checkout. Routine maintenance plus recommended additional service performed quickly. More

Alderson BMW of Lubbock is a fantastic dealership to deal with, with excellent customer service from their entire staff!! I would like to recognize my sales rep, Cole Harmon, who went above and beyond to hel with, with excellent customer service from their entire staff!! I would like to recognize my sales rep, Cole Harmon, who went above and beyond to help me find the perfect car I was looking for. I am very pleased with how I was treated with my purchase, from the sale process, to the very last step in the finance process. If you are in the market for a new or used vehicle and don’t want to deal with the pushing sales reps, stop Alderson BMW and ask for Cole Harmon. Cole and the rest of the staff will treat you with respect, and will make sure your buying experience is one of the best!! More

Gary Hayes at Alderson BMW was outstanding throughout the buying process. His product knowledge and patience allowed me to find just what I was looking for in a vehicle. I have been a loyal customer of this buying process. His product knowledge and patience allowed me to find just what I was looking for in a vehicle. I have been a loyal customer of this dealership for years as they have always worked hard to earn my business. More

We have done business with Anderson for several years. Every time we visit with them it is always been a family type visit. Everyone from the front reception desk to the service department have been excep Every time we visit with them it is always been a family type visit. Everyone from the front reception desk to the service department have been exceptionally friendly and professional. Recently we worked with our salesman Morgan Mitchell. He was friendly, professional and very personable. We made a purchase and felt we were treated very well. We will continue to call Anderson friends. More

Great serviceVery professionals, all my buying process Great service Very professionals, all my buying process was through the phone and I don’t have any complaints. The delivery was on time and everyone Great service Very professionals, all my buying process was through the phone and I don’t have any complaints. The delivery was on time and everyone was very friendly More

Great Service! Had regular oil change done and needed it done quickly as my plans had changed. My service advisor, Jeremy Henderson, said he would make an ASAP note Had regular oil change done and needed it done quickly as my plans had changed. My service advisor, Jeremy Henderson, said he would make an ASAP note on the service. He was good on his word, and I was on my way even sooner than expected. Thanks Jeremy! More

Scott Bednorz did an outstanding job in the recent purchase of my new 2020 BMW X5. We knew what we wanted and Scott listened and helped us get it in a very timely manner. When the car arrived, Scott p purchase of my new 2020 BMW X5. We knew what we wanted and Scott listened and helped us get it in a very timely manner. When the car arrived, Scott provided a very thorough overview of all the features of the vehicle and even offered a follow up visit if desired. Thank you, Scott, for making this a very seamless and enjoyable transaction! More