Zimbrick BMW - Service Center
Madison, WI
95 Reviews of Zimbrick BMW - Service Center
Drove directly to the dealership first thing in the morning when I got in my car and discovered one of my tires had lost 10 pounds of pressure overnight. Service Department was busy but worked me in an morning when I got in my car and discovered one of my tires had lost 10 pounds of pressure overnight. Service Department was busy but worked me in and discovered a big screw in the tire. Fixed it and I was on my way in about 40 minutes! More
Brian was very helpful and professional. Appreciated Alex's video of the inspection as a followup. Relaxed atmosphere. Great job. Appreciated Alex's video of the inspection as a followup. Relaxed atmosphere. Great job. More
Never followed through on desire to upgrade car, despite 2 inquiries! Lack of explanation for work done. Had to ask where the car was--nothing voluntarily offered. 2 inquiries! Lack of explanation for work done. Had to ask where the car was--nothing voluntarily offered. More
Excellent service experience! Exceeded my expectations. Would recommend Zimbrick to any BMW owners. Have been to dealerships in Texas, Washington and others in Wisconsin. Exceeded my expectations. Would recommend Zimbrick to any BMW owners. Have been to dealerships in Texas, Washington and others in Wisconsin. More
They were very respectful and explained everything thoroughly. I asked about an additional issue after they had started and they took care of it at the same time! thoroughly. I asked about an additional issue after they had started and they took care of it at the same time! More
Mike and Jake both went out of their way to get my car repaired. They got me in on a cancellation, explained the issue to me quickly and repair was completed same day. repaired. They got me in on a cancellation, explained the issue to me quickly and repair was completed same day. More
everyone was very pleasant and professional. Told them I was in a bit of hurry and they accommodated me by getting the service work completed sooner than originally thought. Will never take my BMW anywhere was in a bit of hurry and they accommodated me by getting the service work completed sooner than originally thought. Will never take my BMW anywhere else. More