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BMW of Newport

Middletown, RI

Overview
Reviews
Vehicles
4.3
737 Reviews
BMW Of Newport in Middletown, RI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1215 West Main Road

Middletown, RI

02842

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Showing 737 reviews

March 30, 2023

Custom order, Financing rate lock when ordered, Meticulous attention to detail when delivered, A consultative approach rather than hard selling, Sales exec always took my calls - even during his da More

by Harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Costakos
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Apr 04, 2023 -

BMW of Newport responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

March 23, 2023

Friendly efficient delivery of loaner vehicles, excellent service, prompt delivery of my vehicle. Good job More

by Lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 24, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

Mar 24, 2023 -

Lena responded

Thank you

March 22, 2023

Robert Service Appointment Coordinator was able to schedule my oil and filter service the next day. More

by co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Francis
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Mar 24, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

March 21, 2023

Steve and Robert in the Service Dept. are always courteous, professional, accommodating and personable! When I bring my X3 in for service, it’s seamless! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Robert in the Service Dept., Paul Cunha
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Mar 24, 2023 -

BMW of Newport responded

Thanks for the excellent review! We are so pleased to hear about your experience with Steve, Robert, and the team. Please let us know if you need anything.

March 19, 2023

The service advisor explained what needed to be done and the cost involved which was laid out on the work order. I was given free loaner as the work was done over a two day period. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rolando, Paul Cunha
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Mar 24, 2023 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

March 08, 2023

Newport BMW had my tire in stock and installed in under 2 hours. Very helpful and courteous staff! More

by Lea320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody? Not sure.
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Mar 09, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

March 05, 2023

Exceptionally quick and friendly service! Staff made sure that the estimated cost for service was mentioned upfront and called me when the car was ready. Great team and support! More

by Tonybethp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
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Mar 09, 2023 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

March 04, 2023

Agents have always been friendly,courteous,and very helpful. I saw an agent today who was new to me. Steve. He treated me as if I were a family member. More

by lhlucky08
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mercier
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Mar 09, 2023 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 28, 2023

I have been purchasing my vehicles exclusively at BMW of Newport for over 20 years. It’s always a pleasure dealing with them. Jim Costakos and his team take all the hassle out of car buying! From the pers More

by Lvolpe
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Crudale in finance and Jordan the Genius, James Costakos Sr
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Mar 01, 2023 -

BMW of Newport responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

February 26, 2023

This place was amazing from my experience with the front desk, to the finance manager to my sales person Jinny- these people understand quality over quantity. No hard selling, no pushing. More

by cmarie2280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr
Report | Print
Mar 01, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

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