BMW of Newport

Excellent and top notch service. Have been getting my cars serviced here for over a decade. Excellent mechanics, and service advisors. Have dealt with John Tyler for years and he alw Have been getting my cars serviced here for over a decade. Excellent mechanics, and service advisors. Have dealt with John Tyler for years and he always goes above and beyond. Very professional, comfortable setting, great people- it is always a pleasure. Thank you. More

The experience was less than what someone should expect at a BMW dealer. First red flag was being told the car was $1,500 above the listed price since I wasn’t financing. Initially I was told to get down t at a BMW dealer. First red flag was being told the car was $1,500 above the listed price since I wasn’t financing. Initially I was told to get down there because someone else was looking at the car too, so I get down there in an hour or so, told had to pick it up by Wednesday because of all the interest to only go to pick it up and being told they just inspected it and it needs a new tire that’ll take 3 days. So we’ll see when the car shows up… More

BMW Newport has the best service department I have ever encountered! Their techs and service advisors are highly competent and 100% customer focused! Recommend at the highest level! encountered! Their techs and service advisors are highly competent and 100% customer focused! Recommend at the highest level! More

Our salesperson, Brandon Pacheco, was excellent. We purchased 2 cars from him within 2 weeks! We purchased 2 cars from him within 2 weeks! More

Jeff at Newport BMW service always is honest and makes taking my car there a treat rather than a hassle. He is extremely accommodating when a rental is needed. I can trust that he will make sure I leave w taking my car there a treat rather than a hassle. He is extremely accommodating when a rental is needed. I can trust that he will make sure I leave with my car it is in the best condition possible. Thanks so much Jeff!!! More

While on vacation with a young child we experienced some unusual mechanical issues and BMW of Newport provided incredible, unscheduled support and piece of mind. The service department was really responsiv unusual mechanical issues and BMW of Newport provided incredible, unscheduled support and piece of mind. The service department was really responsive and understanding — and helped us get home safely. A really great experience! More

Extremely professional, knowledgeable and friendly. Very smooth transaction with them. It was a pleasure dealing with them. Jimmy was great! Very smooth transaction with them. It was a pleasure dealing with them. Jimmy was great! More

Staff was pleasant. Performed an oil change, checked tires, and air. Waited 2.5 hours. Asked for wash and vacuum. Only wash done. Did not reset oil change digital marker Performed an oil change, checked tires, and air. Waited 2.5 hours. Asked for wash and vacuum. Only wash done. Did not reset oil change digital marker. Id say they need some work to get more stars! More

They were very professional and serviced the car but didn't do any unnecessary repairs. They worked hard to get the car serviced as quickly as possible. Highly recommend!!! didn't do any unnecessary repairs. They worked hard to get the car serviced as quickly as possible. Highly recommend!!! More

No one answers the service center phone for days eventually called Sales an assistant Mgr. handled my query and quite crisply instructed me to bring the X3 to the shop as it had a trouble light! eventually called Sales an assistant Mgr. handled my query and quite crisply instructed me to bring the X3 to the shop as it had a trouble light! On another note never heard of a service shop opening at 9 AM in the morning!! Fred A Andresky Esq. More