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BMW of Newport

Middletown, RI

4.3
737 Reviews
BMW Of Newport in Middletown, RI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1215 West Main Road

Middletown, RI

02842

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Showing 737 reviews

November 01, 2022

Absolutely the best experience I have ever had purchasing a vehicle! The transaction was quick and easy. I went to a different BMW dealership first, and I am glad I shopped around.BMW of Newport is superb! B More

by Madelinelongo19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pacheco
Nov 02, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

October 21, 2022

Convenient fast and easy oil change very welcoming new building and comfortable waiting room Area More

by Vidal2e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Oct 26, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

October 18, 2022

Great service. Honest and halpful. Have been servicing and buying with them for over 10 years. More

by corsair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Paul Cunha
Oct 26, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 15, 2022

Excellent and top notch service. Have been getting my cars serviced here for over a decade. Excellent mechanics, and service advisors. Have dealt with John Tyler for years and he alw More

by Nancy T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler
Oct 17, 2022 -

BMW of Newport responded

We are happy to hear that, Nancy. Thanks for taking the time and letting us know.

October 13, 2022

The experience was less than what someone should expect at a BMW dealer. First red flag was being told the car was $1,500 above the listed price since I wasn’t financing. Initially I was told to get down t More

by Dms472
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Oct 26, 2022 -

BMW of Newport responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

October 13, 2022

BMW Newport has the best service department I have ever encountered! Their techs and service advisors are highly competent and 100% customer focused! Recommend at the highest level! More

by DaveM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grenga, John Tyler, Jeff Dosreis, Paul Cunha
Oct 14, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 05, 2022

Our salesperson, Brandon Pacheco, was excellent. We purchased 2 cars from him within 2 weeks! More

by clpurdum@gmail.con
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pacheco
Oct 07, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

September 24, 2022

Jeff at Newport BMW service always is honest and makes taking my car there a treat rather than a hassle. He is extremely accommodating when a rental is needed. I can trust that he will make sure I leave w More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Sep 28, 2022 -

BMW of Newport responded

Thanks for the excellent review! We are so pleased to hear about your experience with Jeff and the team. Please let us know if you need anything.

September 23, 2022

While on vacation with a young child we experienced some unusual mechanical issues and BMW of Newport provided incredible, unscheduled support and piece of mind. The service department was really responsiv More

by Newport Vacationer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Alex, John Tyler, Jeff Dosreis, Paul Cunha
Sep 28, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

September 22, 2022

Extremely professional, knowledgeable and friendly. Very smooth transaction with them. It was a pleasure dealing with them. Jimmy was great! More

by rlaporte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr
Sep 23, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

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