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BMW of Newport

Middletown, RI

4.3
737 Reviews
BMW Of Newport in Middletown, RI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1215 West Main Road

Middletown, RI

02842

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Showing 737 reviews

August 11, 2022

Everything is brand new, the service center is awesome, the lounges were excellent with leather seating all over including the showroom! More

by Espressojack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Aug 12, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

August 11, 2022

My car was in for a safety recall. Check in was normal/ok and as planned I waited for the car. I was told the work would take 1 to 1 1/2 hours, when I asked. I got the car back after More

by Podell70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person not listed
Aug 15, 2022 -

BMW of Newport responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

August 04, 2022

Excellent experience from start to finish. Very though service inspection completed with in depth detail of any repairs necessary at this time . Thank You More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander kokulis
Aug 05, 2022 -

BMW of Newport responded

We are happy to hear that, Mel. Thanks for taking the time and letting us know.

July 30, 2022

Very professional and courteous. They treated my wife well and made her feel like a valued customer. More

by davispaulk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Aug 03, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

July 29, 2022

Very impressive entering building. Everyone greeted me w a smile and moved me thru the system of buying my leased car with a professional Friendly manor. Thanks More

by Jsiflorida
Recommend Dealer
Yes
Employees Worked With
Matt in sales
Aug 03, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

July 25, 2022

The dealership has helped me from the beginning of my thru they my first warranty service - they have been very attentive and understanding More

by Franko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 29, 2022 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

July 24, 2022

I always had excellent service by this dealership. Jeff is always very helpful. I wish they would service other car brands. More

by ayvaz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 29, 2022 -

BMW of Newport responded

Thanks for the excellent review! We are so pleased to hear about your experience with Jeff and the team. Please let us know if you need anything.

July 21, 2022

Great Service! Jeff made a concerted effort on my behalf to get the car serviced and ready to go. Would definitely recommend BMW of Newport. Thank you More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 22, 2022 -

BMW of Newport responded

Thanks for the great review, Vicki. Please let us know if you need anything!

July 12, 2022

The service department provides excellent and timely service for our 328Ii. We have never had a bad experience here go back regularly. More

by tmhaythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jul 14, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

July 09, 2022

Vehicle taken in promptly. Problem discovered and remedied. Alex in Service reviewed problem and explained solution. More

by Madhooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 14, 2022 -

BMW of Newport responded

Thanks for sharing your quality experience with Alex. We appreciate your business and hope to see you again soon!

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