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BMW of Newport

Middletown, RI

4.6
731 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 731 reviews

December 21, 2021

I gave them one star because I had to with this app. AWFUL! They lied, cheated, added things i TOLD THEM I did not want. I took the car because I had no choice but am thinking of other options. STAY AW More

by Rjc3esq
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Andrade
Dec 22, 2021 -

BMW of Newport responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com and they will be happy to speak with you.

December 21, 2021

The service rep, Jeff is outstanding! Jeff is always friendly and courteous. Milton in sales Does a great job. He’s honest and really cares about his customers. More

by Tom D
Recommend Dealer
Yes
Employees Worked With
Milton Rogers, Jeff Dosreis
Dec 22, 2021 -

BMW of Newport responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

December 20, 2021

So easy to work with, helpful and informative. Jeff is ALWAYS a delight! Highly recommend this Dealership and Service Department! More

by jlc0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 21, 2021 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

December 18, 2021

Face of business are the people. Jeff DosReis is a great asset to your service team More

by Bakedpotat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 21, 2021 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

Dec 21, 2021 -

Bakedpotat responded

Treat Jeff dosReis like he is your TB12. Super Service Advisor.

December 15, 2021

They are professional responsive. Helpful. Thorough with my car I know the work is getting. Done right. Jeff is the best! More

by Pezzfletch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 15, 2021 -

BMW of Newport responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

December 15, 2021

Service writer Jack is a class act. That’s why I go there and not to the dealer that’s 5 miles from my house. More

by briancommette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service
Dec 15, 2021 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

December 15, 2021

Everyone is professional & very friendly. The new service area is excellent. Jeff in Service is the best! More

by hollyklippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 16, 2021 -

BMW of Newport responded

Thanks for the great review!

December 14, 2021

The service was fine but my car was returned with an ink stain on my passenger seat - ivory leather More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 15, 2021 -

BMW of Newport responded

Thanks for the 5-star rating! We appreciate your business.

December 12, 2021

Paul in the service department is always helpful and kind he will always so his best to accommodate the costumer More

by carollyons24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Dec 14, 2021 -

BMW of Newport responded

Thank you for sharing your experience with Paul!

December 10, 2021

Always competent and trustworthy. BMW of Newport has always been thorough. A pleasure to deal with. More

by Pat610u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tedder - service advisor
Dec 14, 2021 -

BMW of Newport responded

We appreciate your great rating!

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