![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
BMW of Newport
Middletown, RI
Filter Reviews by Keyword
By Type
Showing 690 reviews
Everyone at bmw of Newport was helpful and kind ! Everything was completed in a timely fashion. Very professional company. Brad in sales was on top of everything . Everything was completed in a timely fashion. Very professional company. Brad in sales was on top of everything . More
Always punctual courteous easy to work withRepairs and Always punctual courteous easy to work with Repairs and service done in a timely manner and they kept me updated on progress Always a pleasure Always punctual courteous easy to work with Repairs and service done in a timely manner and they kept me updated on progress Always a pleasure More
Went to buy a $20,000 used Buick and we were treated like 2nd class citizens. Originals salesman was sick. the general manager had me sit in the show room as he went back and forth to his office. He wrote up 2nd class citizens. Originals salesman was sick. the general manager had me sit in the show room as he went back and forth to his office. He wrote up a P&S with an upcharge for a coating on the paint and added a $3000.00 warranty I specifically told him I didn't want. Still I went to the bank on Saturday and when I called to pick up my car I was told they only deliver 2 cars on that day because it is the busiest walk-in day and people buy off the lot. So after being pushed off for a week a possible BMW customer takes priority over a used car customer. I brought my check back to the bank. Worst customer service I have ever experienced. Stay away unless you are spending $80,000. More
Justin was great! Easy to work with and a nice guy. Makes our experience top notch. We will recommend Justin to our friends and colleagues Makes our experience top notch. We will recommend Justin to our friends and colleagues More
They provided prompt friendly pickup and delivery of my BMW. My contact person was great... honest and easy to talk to ... I highly recommend this service department :) BMW. My contact person was great... honest and easy to talk to ... I highly recommend this service department :) More
Great timely service! Jeff Dosreis is courteous and friendly. Always able to fit me in. Loaners available. Car is always ready on time and clean. friendly. Always able to fit me in. Loaners available. Car is always ready on time and clean. More
I've leased my last 5 BMW's from BMW of Newport. The deals always seem to be very fair and easy. Milton has been a great salesperson. I'll continue to use them in the future. deals always seem to be very fair and easy. Milton has been a great salesperson. I'll continue to use them in the future. More
Very efficient, convenient and courteous service. John was thorough and professional. Excellent quick and easy experience including loaner vehicle. Clean car returned to me. Very happy. was thorough and professional. Excellent quick and easy experience including loaner vehicle. Clean car returned to me. Very happy. More
Great service, work done on time. Very happy. Price was very competitive with the online tire stores. Car feels like née. Highly recommend. Very professional. very competitive with the online tire stores. Car feels like née. Highly recommend. Very professional. More
Great bunch of people to work with at BMW of Newport, RI. The sales person, the finance manager and the technician who introduced us to our new X3 were all professional, competent and friendly. The sales person, the finance manager and the technician who introduced us to our new X3 were all professional, competent and friendly. More