
BMW of Newport
Middletown, RI
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I’m a father of four My wife and I were looking to purchase a $50,000 SUV from he salesman named Milton Rogers. We called on the car Saturday 9:30 AM. Rogers said he had to put his hands on the vehic purchase a $50,000 SUV from he salesman named Milton Rogers. We called on the car Saturday 9:30 AM. Rogers said he had to put his hands on the vehicle and will get right back to us. He did call within 20 minutes to let us know the vehicle was in fact available however has not been safety inspected but we could come on Monday morning to test drive and purchase it. We already have our cash in hand so financing was not needed, we just wanted the car because it was the color we’ve been looking for and local to where we live. We set up a sitter for Monday morning to watch the kids in preparation of buying our new car. Sunday came and went with no call from Mr. Rogers. I called Monday at 9:01A.m. to find out the car was sold without warning. The manager, named Bo made for excuses over the phone changing his story anytime I had a follow-up question. If you’re looking to buy a car I’m sure they’re fine; however if you’re looking for upfront and honest people I would not recommend BMW of Newport. More
Great service and very friendly staff. Explained everything very clearly and offered suggestions to an issue that was found. Willing to listen and got everything done in a timely manner. everything very clearly and offered suggestions to an issue that was found. Willing to listen and got everything done in a timely manner. More
Is the very best dealer and customer service that really help you in every thing that is for your car and do it very well thank you for great work. help you in every thing that is for your car and do it very well thank you for great work. More
Justin Spent a good amount of time with me reviewing all my options comparing the X5 to the X7. He went through all of the pricing of the various options and also help me by giving his opinion on them. Wann my options comparing the X5 to the X7. He went through all of the pricing of the various options and also help me by giving his opinion on them. Wanna have a problem he made sure that I get into service. He did a great job! More
Great dealership, very helpful, knowledgeable and accomodating. Brought my SUV in for service and it was completed while i waited and discussed new lease for a 2021 with salesperson accomodating. Brought my SUV in for service and it was completed while i waited and discussed new lease for a 2021 with salesperson More
My salesperson, Milton Rogers, was a pleasure to work with. I am extremely happy with my new car and with the efficient and personalized service that I received to make this a terrific experience. with. I am extremely happy with my new car and with the efficient and personalized service that I received to make this a terrific experience. More
We have been customers in both sales and service for more than 20 years. We have always been treated with excellence in product and service results along with the utmost courtesy. than 20 years. We have always been treated with excellence in product and service results along with the utmost courtesy. More
It is always a pleasure dealing with the all people here. They found the exact car we wanted at a great price and exceptional service. They found the exact car we wanted at a great price and exceptional service. More
Always great service,a pleasure always.......!Easy to Always great service,a pleasure always.......! Easy to book an appointment,most worked is performed in a day!!! And you always get a loaner car to us Always great service,a pleasure always.......! Easy to book an appointment,most worked is performed in a day!!! And you always get a loaner car to use.....! More
Our salesperson, Justin, was pleasant, knowledgeable and helpful. He explained all of the options available fully, and Nick gave us a thorough briefing on all of our new car’s features. helpful. He explained all of the options available fully, and Nick gave us a thorough briefing on all of our new car’s features. More