BMW of Newport

Great customer service! Mark was patient and very enthusiastic delivering attention to me and my husband. He is very professional and courteous at all times. The BMW team Jason, Bill and Nicholas wer enthusiastic delivering attention to me and my husband. He is very professional and courteous at all times. The BMW team Jason, Bill and Nicholas were very friendly and helpful as well. They know how to interact with customer in a courtesy and professional manner. We look forward to dealing with Mark and BMW team in the future. More

My wife and I are loyal BMW customers, but can't praise the efforts of Blake Stangohr and Nicholas Beeckman enough. Both were outstanding in delivering the kind of customer service and attention to detail the efforts of Blake Stangohr and Nicholas Beeckman enough. Both were outstanding in delivering the kind of customer service and attention to detail that's often lacking in today's business world (let alone the auto sales business). Blake especially went out of his way to satisfy our needs and follow through without exception on locating the specific vehicle we wanted and keeping us informed during each phase of the transaction as promised. Blake and Nicholas also went out of their way to explain every aspect of the new vehicle in a patient and genuinely caring manner. And, while you would expect this from any reputable premium dealer, that hasn't always been our experience in the past. Both of these individuals and all other members of the staff that we interacted with at this dealership were friendly, helpful and courteous. In short, they earned our business, exceeded our expectations, and our highest recommendation. More

We came to BMW of Newport in search of a used vehicle. We met Mark and were treated with respect and enthusiasm. Mark Tortolani never tired of showing us all of our options and giving great advice. We met Mark and were treated with respect and enthusiasm. Mark Tortolani never tired of showing us all of our options and giving great advice. He was a pleasure on all three visits, making sure we were comfortable and taking is time with us. I had a short visit with Bill in finance and he was also friendly and a pleasure. I was lamenting trading-in my old car but by the time the deal was made, I felt confident and excited about my future with BMW of Newport. More

The team at BMW Newport was knowledgeable, informative, courteous and accommodating. They were fair during our negotiations, and Justin Moniz took the time to make sure that I fully understood the ins and courteous and accommodating. They were fair during our negotiations, and Justin Moniz took the time to make sure that I fully understood the ins and outs of my vehicle before I left the dealer. I highly recommend this dealership for anyone who is looking for a new or used BMW. More

Very easy to deal with, really understanding of the fact my schedule just didn't match up with theirs. So it was always tough for me to get back to them in a timely manner. I drove 5 hours to make my deal my schedule just didn't match up with theirs. So it was always tough for me to get back to them in a timely manner. I drove 5 hours to make my deal with them and it was absolutely one of the easiest deals I have ever done. They were up front with me about price and my trade in, worked with me and I got the car I wanted. It is nice to look at my Lime Rock Park BMW M3 in the garage. Can't wait to get it out on the track and really drive it. More

I had a truly positive experience purchasing my new BMW from Mark Tortolani at BMW of Middletown. He was responsive to all of my questions, worked hard with me to craft a fair deal and was quite knowledge from Mark Tortolani at BMW of Middletown. He was responsive to all of my questions, worked hard with me to craft a fair deal and was quite knowledgeable about the options available to me. The finance team of Jason Smigel and Bill Woodcock made the paperwork transaction seamless.I really appreciated the extra steps Mark took to layout both lease and purchae options. I would highly recomend Mark and his team. Many thanks, Patti Doyle More

My husband and I have been looking for our perfect dream car for a very long time. We had visited several BMW dealerships as well as other manufacturer's dealerships. We found ourselves at BMW of Newport t car for a very long time. We had visited several BMW dealerships as well as other manufacturer's dealerships. We found ourselves at BMW of Newport to see a particular car we saw on their website. Once we arrived, that car had been sold but there was another model we were interested in proudly displayed on the showroom floor. Mark Torolani introduced himself and we discussed BMWs for a while. Mark was enthusiastic about the cars which made the experience very enjoyable. He introduced us to Jason, who was extremely knowledgeable about the cars and also quite enthusiastic. After a very exciting test drive, my husband and I left the dealership to discuss our options. We live over an hour from BMW of Newport. We made the decision to move forward with the purchase and Mark and Jason made it extremely easy to get all the paperwork and details figured out prior to picking up the car. Mark even came to my house to bring me to the dealership so I did not have to inconvenience anyone in order to pick up the car. It was easily the most seamless, pleasant experience I have had purchasing a car. The car is fantastic and I would highly recommend BMW of Newport to anyone in the market for these wonderful cars! More

I am the proud owner of a brand new beautiful BMW X6. This is the 3rd BMW we have purchased from BMW of Newport. Mark Tortolani's enthusiasm and strightforward approach was refreshing and made my decisi This is the 3rd BMW we have purchased from BMW of Newport. Mark Tortolani's enthusiasm and strightforward approach was refreshing and made my decision to buy very easy. Nicholas Beeckman took the time to ensure I was comfortable with the new features. I highly recommend BMW of Newport. More

My entire experience at BMW of Newport was outstanding. I had previously purchased a Certified Per-Owned vehicle from this dealership, so when I was ready to buy a new one, there was no question where I wa I had previously purchased a Certified Per-Owned vehicle from this dealership, so when I was ready to buy a new one, there was no question where I was going to go. The salesman (Mark Tortolani) was very open and honest and had my wishes as his first priority. He worked with me over a period of time to ensure the vehicles he presented met my requirements. The used car manager (Jim Tarbox) offered a fair and equitable trade in allowance for my old vehicle. The finanace manager (Bill Woodcock) was highly professional, up front, and forthright throughout the process. I highly recommend this dealership for anyone looking to buy or lease a new or used vehicle. More

I have never had a more professional and easy car buying experience. I live 2 hours away in Massachusetts and was able to accomplish nearly everything online. Frank handled the sale with aplomb, Jason supp experience. I live 2 hours away in Massachusetts and was able to accomplish nearly everything online. Frank handled the sale with aplomb, Jason supported the process as a consummate professional, Nick's knowledge of the vehicle was second to none, and Bill imposed no pressure when completing the financing. This dealership is also a strong and active supporter of the military troops serving overseas. It is worth a drive to Newport to have a smooth and cordial car buying experience that is devoid of pressure or antics. Did I receive the absolute best price? I don't know, but more importantly, I don't care. The experience was everything that I expected from BMW. More