BMW of Newport

My entire experience at BMW of Newport was outstanding. I had previously purchased a Certified Per-Owned vehicle from this dealership, so when I was ready to buy a new one, there was no question where I wa I had previously purchased a Certified Per-Owned vehicle from this dealership, so when I was ready to buy a new one, there was no question where I was going to go. The salesman (Mark Tortolani) was very open and honest and had my wishes as his first priority. He worked with me over a period of time to ensure the vehicles he presented met my requirements. The used car manager (Jim Tarbox) offered a fair and equitable trade in allowance for my old vehicle. The finanace manager (Bill Woodcock) was highly professional, up front, and forthright throughout the process. I highly recommend this dealership for anyone looking to buy or lease a new or used vehicle. More

I have never had a more professional and easy car buying experience. I live 2 hours away in Massachusetts and was able to accomplish nearly everything online. Frank handled the sale with aplomb, Jason supp experience. I live 2 hours away in Massachusetts and was able to accomplish nearly everything online. Frank handled the sale with aplomb, Jason supported the process as a consummate professional, Nick's knowledge of the vehicle was second to none, and Bill imposed no pressure when completing the financing. This dealership is also a strong and active supporter of the military troops serving overseas. It is worth a drive to Newport to have a smooth and cordial car buying experience that is devoid of pressure or antics. Did I receive the absolute best price? I don't know, but more importantly, I don't care. The experience was everything that I expected from BMW. More

Working with car dealerships can be a difficult experience; however, BMW of Newport makes it more bearable. Rich is available to answer any unanswered questions and Mark Tortolani is a diligent wo experience; however, BMW of Newport makes it more bearable. Rich is available to answer any unanswered questions and Mark Tortolani is a diligent worker who tries to accommodate the customer's needs. The service department is also a selling point for the dealership! More

This is our 5th purchase at BMW of Newport. Each time it gets better. Our Sales advisor Mark Tortolani was by far the best we have ever delt with!! He really cares about his customers and gets them the best gets better. Our Sales advisor Mark Tortolani was by far the best we have ever delt with!! He really cares about his customers and gets them the best deal possible. He follows up on everything and continues to do so after the deal is done. Mark is a positive asset to your company. Thanks for a GREAT job Mark Debbie & Artie Martitz More

You can only appreciate a BMW after driving one. It was You can only appreciate a BMW after driving one. It was time to get a newer and safer car since my BMW 328i was fifteen years old. You can only appreciate a BMW after driving one. It was time to get a newer and safer car since my BMW 328i was fifteen years old. My son, Steven, offered to correspond for the lease with BMW of Newport by telephone while living in California. All of the communication with Steven and myself was very professional and quickly responded to with accurate detailed information. Right from the first telephone call in response to my email, Nicholas Beeckman, Internet Manager, was professional and without pressure. Michael Richard, Client Advisor, did a great job in a courteous and informative manner. Jason Smigel was a great part of finalizing the lease agreement. All of the above were very helpful to my son in procuring the new BMW SUV 28i by telephone. I would highly recommend BMW of Newport to anyone who wishes to lease or purchase the "Ultimate Driving Machine". More

Absolutely recommend. Mainly worked with Mark T who I would rate as the best auto salesman I have interacted with in over 25 years. He listened and provided deals that met our needs. Also worked with al would rate as the best auto salesman I have interacted with in over 25 years. He listened and provided deals that met our needs. Also worked with all the others and was very impressed with everyone. They treated us so positively that a week after we bought a new 328xi we also bought a new X1! More

My wife and I were casually looking for a third "play" car. We had looked for new ones at the Automall but did not find one we liked. I had seen the certified white BMW convertible on-line and we "play" car. We had looked for new ones at the Automall but did not find one we liked. I had seen the certified white BMW convertible on-line and went look at it. Mark Tortolani showed us the car and went with us for a test drive, exerting no pressure at all. Our concern with the BMW was the high milage...53000 without a maintenance upgrade. Mark was very patient as I explained I would not buy the car without the extended maintenance. We left the dealership without the car and Mark called us back several times asking what it would take to sell us this car and offering some options. Mark did this without any pressure and finally managed to include the extended maintenance. At no time during this process did I feel any unease or pressure. I would go back to buy another car or recommend Mark to a friend. More

Mark did a fantastic job making sure the delivered result was exactly what I was looking for. He managed the process extremely well and did a great job keeping us in the loop. I will absolutely buy fro was exactly what I was looking for. He managed the process extremely well and did a great job keeping us in the loop. I will absolutely buy from Mark again if I'm in the market for a new vehicle, it was a pleasure doing business with him. More

Because we had not received the service we had come to expect from BMW locally, we drove to Newport with the intention of just looking. We were treated extemely well by Mark Tortolani and shown all option expect from BMW locally, we drove to Newport with the intention of just looking. We were treated extemely well by Mark Tortolani and shown all options that we wanted to consider. As a result, we had selected a car within two hours. Not only will we buy our next car from them, I intend to bring my friend here from D.C. when she is ready for her next car. I did not realize it at the time of purchase, but BMW of Newport will pick up my car for service when it is needed. What more could I ask? More

I cannot possibly write enough positive comments about my salesperson, Justin Moniz. He is an extremely well versed, kind, courteous and professional young man. I am an extremely nervous person when it com salesperson, Justin Moniz. He is an extremely well versed, kind, courteous and professional young man. I am an extremely nervous person when it comes to negotiating a deal and suffered through a tedious hour or so with my husband serving as Master negotiator. Both Justin and his Sales Manager Jay Smigel handled our account with kid gloves. Our 2012 535i is INCREDIBLE, and the deal we settled on was outstanding. I will recommend this dealership and Justin to all my friends and business colleagues. More