BMW of Newport

Mark was very tremedous with his follow up. He was a pleasure to work with and we will certainly recommend BMW Newport to friends & family. pleasure to work with and we will certainly recommend BMW Newport to friends & family. More

Overall a good buying experience. Mark and Jason were easy to deal with, and helped me navigate the rather complicated process of custom ordering a new BMW during a model year change (while BMWNA was in easy to deal with, and helped me navigate the rather complicated process of custom ordering a new BMW during a model year change (while BMWNA was in the middle of changing all the option/package pricing). I have purchased cars from the bigger dealers before, and was less satisfied with the experience. Much prefer the smaller, more personable atmosphere at Newport. More

I drove 230 miles from New Jersey to buy a 2010 750 LiX from Nicholas and BMW Newport because they are a class act. Nicholas delivered customer satisfaction and 5 star service. BMW should be proud to have from Nicholas and BMW Newport because they are a class act. Nicholas delivered customer satisfaction and 5 star service. BMW should be proud to have such an accomplished Internet Manager as Nicholas who worked with me every step of the way. After spending 2.5 years searching for 750's online to find the right car and the right value, I found BMW Newport to have the best overall value. Nicholas answered all my questions in a timely manner, and we agreed on a fair price for the trade. I also purchased the Platinum warranty with this car which I would recommend with the loaded electronics for piece of mind. Drove the car back home 230 more miles. I couldn't be happier. The car was delivered off the showroom floor and Nicholas literally drove it out the door the day I arrived. After a nice cappucino, Nicholas spent the better half of the morning going through the myriad of features within the cabin. The electronic AWD came in handy as the snow from the freak Oct '11 storm had just started as I was leaving the dealership. The only thing that could have been better is if I lived closer I would enjoy the 5 star service that the Dealership provides. The dealerships in NJ around my area are not rated as high. If I am in town I will be sure to stop in and get a little service if I need it since with BMW you can pretty much go to any dealership for service. Nicholas and BMW Newport, keep up the great work! More

This was by far the BEST experience I have ever had at a dealership! From my initial phone call to a recent follow up, Mike Richards has been fantastic to work with. The entire staff as well:) I called in dealership! From my initial phone call to a recent follow up, Mike Richards has been fantastic to work with. The entire staff as well:) I called in with exactly what I wanted, including a monthly lease payment range, and Mike was able to work with his sales manager to make it all happen. THANK YOU!!! I had my car that week, was able to handle the payments by phone and the day we picked the car up was such a pleasant experience. Mike was so genuinely helpful, reviewing our phone conversation, going over all of the financing and showing us the car. He also took as much time as we needed to answer all of our questions, and we had many! When it came time to go over the insurances, because of Mike, we felt confident that we had made the right decision by purchasing the tire protection & end of lease insurance. Sales reps like Mike are few and far between & I am very happy that I decided to make that call and was able to work with him. Now I am driving a gorgeous car & look forward to working with Newport BMW in the future. Keep up the great work, you should be very proud to have delivered such exceptional service! Louann DiMuccio-Darwich More

Client advisor Merry was knowledgable, attentive, honest and worked dilligently to both make the sale and reassure us of the value of the vehicle. Later, follow up reassurance and service was excellent and and worked dilligently to both make the sale and reassure us of the value of the vehicle. Later, follow up reassurance and service was excellent and they went out of their way to the satisfaction of my most demanding wife. More

1998 BMW 323ic vert; basically a summer toy but still a great car. Sunday evening I go to open the trunk to get my brief case and computer - no open. Key turns, remote locks and unlocks, but the release great car. Sunday evening I go to open the trunk to get my brief case and computer - no open. Key turns, remote locks and unlocks, but the release latch apparently isn't engaging. Go on-line and find a number of possible problems and solutions. When it was coming down to taking a hole saw and cutting through the trunk lid I figured this is a job for the dealership. Show up at BMW of Newport first thing in the morning; no appointment. Jerry Haas greats me with a cheerful attitude and says no problem - we'll get the shop foreman right on it. After about 45 minutes he comes to see me in the waiting area and tells me it's a little more complicated that originally anticipated, but hey - no problem! We meet with the shop foreman who explains the whole situation and asks for permission to take some drastic measures. I need my computer so it's go time. Another 30 minutes and they're in. Jerry tells me they need to order some replacement parts; will take a day. How about we put you in a loaner and get you going on your way. I'm pleasantly surprised, grab the keys and head off to work. Next day Jerry calls and tells me the car is all set and I can pick it up that night. Get the car - good as new! I've got to tell you, BMW of Newport treated me like I had just bought a 7 series from them. I couldn't be happier with the service, and although the repair was somewhat costly, I understand that there was a ton of labor time and overall feel the price was fair. Big gold star to Jerry and the team at BMW of Newport! More

Dustin Merry is the go to man for the used/new BMWs. He is very friendly, hospitable and knows his stuff. He helped us from day 1 in selecting the right car per our needs. Overall I would rate my experienc is very friendly, hospitable and knows his stuff. He helped us from day 1 in selecting the right car per our needs. Overall I would rate my experience as Great. Highly recommend them. More

Michael and everyone I met at Newport BMW was wonderful. Easy to work with, responsive to questions, requests and concerned - overall a very pleasant experience. The price was reasonable and much better th Easy to work with, responsive to questions, requests and concerned - overall a very pleasant experience. The price was reasonable and much better than that of the other dealership in RI Thank you. More

After having a very bad experience with BMW of Watertown, CT it was a pleasure to work with the people of BMW of Newport. The atomosphere is like "Casual Friday", professional but also relaxed. Everyone h CT it was a pleasure to work with the people of BMW of Newport. The atomosphere is like "Casual Friday", professional but also relaxed. Everyone here seems to really enjoy cars, especially BMW, but are also knowlegeable about the competition. I came out of an 2001 Audi S4, and was looking for a similar car -- and the 335i 6 speed that I ultimately ended up with more than meets that objective. I say utiimately, because I had a car bought in Watertown that was an excellent car, but not a match for me. To do a trade after owning a car only 5 months is not the way to do things, but BMW of Newport gave me a fair deal. Sure, they are in the business to make money and not a charity, but came across with a deal that was right. Now, I will not trade for many years as I got the right car this time. I found Dustin to be agressive in the most positive sense. He got the deal done, but is not pushy. Bill explained financing to me in a manner that was most beneficial to me. Rich, the GM, did a favor for me after closing the deal. Jason is a tough bargainer, but fun to deal with. Good Luck, BMW of Newport More

Amazing experience with the dealership and the rep Evan Galkin. I just made multiple transactions selling 2 cars and getting a new 2011 7 series. Evan was knowledgable and went above and beyond that made i Galkin. I just made multiple transactions selling 2 cars and getting a new 2011 7 series. Evan was knowledgable and went above and beyond that made it a great experience. I would strongly recommend this dealership and will not deal with another BMW dealership or rep going forward. A+ experience Rick Connors More