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BMW of Newport - Service Center

Middletown, RI

4.7
254 Reviews

254 Reviews of BMW of Newport - Service Center

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July 06, 2022

Service is above and beyond. They go the extra mile to take care of you! More

by mjordan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler
Jul 14, 2022 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

June 29, 2022

Great customer service staff. Customers are treated cordially and are informed of the issues and mostly important recommendations are easy communicated. No pressure for the Custo More

by Cris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jun 29, 2022 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

June 22, 2022

Paul Cunha Is best service advisor on the planet. ..He has been my service advisor for fourteen years and I just can't compliment him enough...he always looks after me and my cars...Thank you Paul! More

by stevevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Beeckman, Milton Rogers, Paul Cunha
Jun 28, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

June 22, 2022

My service bill was $3,076. 84. I just picked it up today. So far so good. More

by co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cairo, Mark Grenga, John Tyler, Jeff Dosreis
Jun 24, 2022 -

BMW of Newport responded

Thanks for the 5-star rating! We appreciate your business.

June 20, 2022

Service Department is very friendly and professional. Jeff is excellent and driver John is wonderful. Loaner car service is definitely a benefit to us. Thank you More

by hollyklippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jun 21, 2022 -

BMW of Newport responded

We are happy to hear that, Holly. Thanks for taking the time and letting us know.

June 11, 2022

BMW of Newport is a great dealership and I take all three of my cars there for regular maintenance. I usually work with Paul - he’s great to deal with. More

by bremerkmjhaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jun 15, 2022 -

BMW of Newport responded

Thanks for sharing your quality experience with Paul. We appreciate your business and hope to see you again soon!

June 10, 2022

Jeff Dos Rios in service has been extremely accommodating in all areas of service anytime my x3 needs to be brought in. I cant say enough about his helpfulness. More

by Deb303@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jun 15, 2022 -

BMW of Newport responded

Thanks for the excellent review! We are so pleased to hear about your experience with Jeff and the team. Please let us know if you need anything.

June 10, 2022

Very friendly and helpful service. Good communication and the work was done well. All good. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 10, 2022 -

BMW of Newport responded

Thanks for the great review, Chris. Please let us know if you need anything!

June 03, 2022

Great service and staff! Service dept was polite and knowledgeable and completed service quickly. Very satisfied! More

by sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Jun 09, 2022 -

BMW of Newport responded

Thanks for the 5-star rating! We appreciate your business.

May 20, 2022

Best BMW dealer there is! Treated like family everytime! Thanks Paul! Thanks Bo! You guys are the best! More

by BMWGuy4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo St.Angelo, Paul Cunha
May 24, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

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