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BMW of Newport - Service Center

Middletown, RI

4.7
254 Reviews

254 Reviews of BMW of Newport - Service Center

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January 06, 2022

We’ve bought 5 BMW’s and serviced them all at BMW of Newport. Very ethical and competitive sales team. Service Department is second to none. High quality, friendly, timely service. With every charge exp More

by ABC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jan 06, 2022 -

BMW of Newport responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

December 31, 2021

I could not have had a more positive experience today at BMW of Newport: > everything and more was done for the service > the car was ready early > Paul C. and the crew were considerate, organized, pro More

by peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, who brought up my loaner car, John Tyler, Jeff Dosreis, Paul Cunha
Dec 31, 2021 -

peter responded

BMW of Newport 5 out of 5 Stars Dec 31, 2021 peter I could not have had a more positive experience today at BMW of Newport: > everything and more was done for the service > the car was ready early > Paul C. and the crew were considerate, organized, prompt in all their actions > the loaner car was clean, new and drove wonderfully Many thanks! Peter F. Little Compton, RI

Jan 03, 2022 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

December 30, 2021

Extremely reliable, cooperative, courteous and.punctual. They go above and beyond to satisfy the customer. I have been using them for 6 years, and I have NEVER been disappointed. I am actually surprised a More

by kreardon5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Jan 03, 2022 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

December 21, 2021

The service rep, Jeff is outstanding! Jeff is always friendly and courteous. Milton in sales Does a great job. He’s honest and really cares about his customers. More

by Tom D
Recommend Dealer
Yes
Employees Worked With
Milton Rogers, Jeff Dosreis
Dec 22, 2021 -

BMW of Newport responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

December 20, 2021

So easy to work with, helpful and informative. Jeff is ALWAYS a delight! Highly recommend this Dealership and Service Department! More

by jlc0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 21, 2021 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

December 18, 2021

Face of business are the people. Jeff DosReis is a great asset to your service team More

by Bakedpotat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 21, 2021 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

Dec 21, 2021 -

Bakedpotat responded

Treat Jeff dosReis like he is your TB12. Super Service Advisor.

December 15, 2021

Service writer Jack is a class act. That’s why I go there and not to the dealer that’s 5 miles from my house. More

by briancommette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service
Dec 15, 2021 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

December 15, 2021

They are professional responsive. Helpful. Thorough with my car I know the work is getting. Done right. Jeff is the best! More

by Pezzfletch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 15, 2021 -

BMW of Newport responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

December 15, 2021

Everyone is professional & very friendly. The new service area is excellent. Jeff in Service is the best! More

by hollyklippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Dec 16, 2021 -

BMW of Newport responded

Thanks for the great review!

December 14, 2021

The service was fine but my car was returned with an ink stain on my passenger seat - ivory leather More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 15, 2021 -

BMW of Newport responded

Thanks for the 5-star rating! We appreciate your business.

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