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BMW of Newport - Service Center

Middletown, RI

4.7
254 Reviews

254 Reviews of BMW of Newport - Service Center

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August 24, 2021

Good experience as always having scheduled maintenance done on my vehicle. Dealt with Jeff to oversee needed work, done in an efficient manner. More

by BMW guy, rick 650i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Aug 25, 2021 -

BMW of Newport responded

Thank you so much for sharing your maintenance experience with our team. We appreciate you.

August 20, 2021

BMW of Newport has always been my go to for purchasing and service always amazing service! More

by Torresrobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Aug 23, 2021 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 20, 2021

Excellent attentiveness and clarity. Couldn’t be happier with the outstanding service at BMW of Newport. John, Paul and Jeff in service dept. went beyond the call to do the right thing. Thanks again! More

by matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Aug 23, 2021 -

BMW of Newport responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

August 17, 2021

This is Stephen, this is a great dealership to do business with. When something needs attention I call my service advisor Paul and gets me in ASAP. Highly recommend this dealership, from sales to ser More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Beeckman, John Tyler, Jeff Dosreis, Paul Cunha
Aug 18, 2021 -

BMW of Newport responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us!

August 12, 2021

Efficient. Courteous. Fast.always ready to accommodate.Have worked with them for years as I owned several BMWs More

by juancorradi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis, Paul Cunha
Aug 12, 2021 -

BMW of Newport responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

August 11, 2021

Great experience from start to finish! Would recommend service center to friends and family. Car was cleaned and looked great after service appointment. Staff professional and experienced. More

by rpayne2369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tedder
Aug 12, 2021 -

BMW of Newport responded

Hi there, thank you for your recommendation.We thank you for trusting our team to service your vehicle.

August 05, 2021

I was very pleased with the service at BMW of Newport. They have a great Service Advisor, Paul Cunha. He is professional and friendly. The service was so great that I plan on buying a 2nd vehicle at th More

by iozzoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Aug 05, 2021 -

BMW of Newport responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

July 27, 2021

Great prompt curious staff and workmanship …will return . I will return for service and sales along with recommending my friends to bring their cars there too . More

by Mstfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Jul 28, 2021 -

BMW of Newport responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

July 26, 2021

Not happy- bought a certified preowned vehicle there seven months ago. Was assured when I purchased it that brakes had been replaced. Have been working from home, not driving it. The brake light went on More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Tedder
Jul 27, 2021 -

BMW of Newport responded

Hi Joe, we are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com and they will be happy to speak with you.

July 21, 2021

Great highly professional, prompt and customer friendly service. Been a customer for years and service quality has been consistently excellent. Service staff courteous and helpful. Very recommended . More

by justinholden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jul 22, 2021 -

BMW of Newport responded

Thanks for the great review Justin!

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