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BMW of Newport - Service Center

Middletown, RI

4.7
254 Reviews

254 Reviews of BMW of Newport - Service Center

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July 14, 2021

Came in for new front brakes. I was told it would take about 1 1/2 hours, which was exactly correct. Everything was organized and efficient. The car was delivered back cleaned and vacuumed. More

by jdelarama
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 14, 2021 -

BMW of Newport responded

Thanks for the great review!

July 10, 2021

Timely, Professional, Personable staff interaction. Reliable and thorough service experience..happy to have an experienced car dealership and service center for my 750 so close by More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Jul 12, 2021 -

BMW of Newport responded

Thanks! We are so glad we were able to help!

July 09, 2021

BMW of Newport is a really good dealer with a great service , professionalism and commitment with their customers. I would definitely recommend this company to my friends. More

by Kortizcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Jul 12, 2021 -

BMW of Newport responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

July 02, 2021

Excellent service department. Friendly helpful staff. Work done on time and as requested. Loaner car delivered on time. Friendly driver. There are closer BMW dealers to me but I choose to use Newport BMW More

by Martinkerzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 02, 2021 -

BMW of Newport responded

Thank you for the 5-star rating! We appreciate you.

May 14, 2021

Lousy sales experience, but fantastic service experiences over the last 4 years. Jack Tedder is great. I have always had positive service experiences and will return again. More

by Brucebrak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tedder
May 17, 2021 -

BMW of Newport responded

We are glad to hear about your great service experience, thank you for sharing!

May 13, 2021

Always excellent and professional. I have dealt with this service department for over 20 years and have found them to be the best in the business. More

by Mh9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
May 13, 2021 -

Mh9 responded

Thanks for the great service.

May 13, 2021

Jeff dosReis is an outstanding service advisor! He’s always friendly, great to work with, very experienced and always makes you feel like a valued customer! More

by Stephen Fontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
May 14, 2021 -

BMW of Newport responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

April 09, 2021

The best!! The sales department was friendly, easy and a pleasure to do business with. I’ve been dealing with Jeff D. and the crew in the service department for over 20 years and have always been more tha More

by Anne M 59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cox, John Tyler, Jeff Dosreis
Apr 12, 2021 -

BMW of Newport responded

Hi Anne! We appreciate your excellent feedback with our service and sales department. We are so glad to hear you are satisfied with you BMW, if you need anything please do not hesitate to reach out!

March 26, 2021

Very professional staff was helpful as soon as I walked into the showroom. They were friendly just chatting about the latest models and their features. Brought my car in for a quick installation for a airb More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cairo
Mar 29, 2021 -

BMW of Newport responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

March 15, 2021

2018 430iX convertible. Needed front and rear brake service. Called @ 9:00 am; dropped off the car @ 2:00 pm; picked up the car @ 4:30 pm. - all set and good to go. Great service, great people to de More

by Tivbimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tedder
Mar 16, 2021 -

BMW of Newport responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

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