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BMW of Newport - Service Center

Middletown, RI

4.7
254 Reviews

254 Reviews of BMW of Newport - Service Center

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March 09, 2021

Great personalized service. Friendly with timely and very effective communication. Always customer centric and Jeff goes above and beyond to make sure you’re satisfied More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Mar 10, 2021 -

BMW of Newport responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

March 04, 2021

Customer service with Paul C. Was great. Very apologetic that the part delayed. Kept me informed and made sure I was satisfied with the loaner car. More

by Patsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Mar 04, 2021 -

BMW of Newport responded

Thanks for the great review, Patsy. Please let us know if you need anything!

March 01, 2021

It’s always perfect! Great experience from pick up to drop off. Always friendly and professional service! This is my 5th car with BMW Newport and I’m sure there will be a 6th! More

by Lvolpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver-John, Jeff Dosreis
Mar 02, 2021 -

BMW of Newport responded

Thanks for the great review! We hope to see you again soon.

February 17, 2021

Paul Cunha is always accommodating ,, explains everything, provides a great loner car , The work is done in a timely fashion and is done properly .. I tell all my bmw friends about bmw of Newport More

by rs911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Feb 17, 2021 -

BMW of Newport responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

February 12, 2021

Excellent service Jeff in Bmw service is always Excellent service Jeff in Bmw service is always accommodating and professional He has been providing service to me for many years That is one of t More

by Janisk10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Feb 12, 2021 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

February 06, 2021

My family has owned BMWs for the past 40 years and have had all our bimmers serviced at BMW of Newport. Jeff Desrois has been our main POC in the service dept the past 10-15 yrs and we have NEVER been disa More

by Lemishrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Feb 08, 2021 -

BMW of Newport responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

February 02, 2021

Great service and really respectful and kind staff. I don’t regret about buying the car and do my car services at Grieco BMW Newport. More

by Kortizcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Rogers, Justin Moniz, Simon Costakos, Andrew Cox, James Costakos Sr, John Tyler, Jeff Dosreis, Paul Cunha, Jeffrey Cairo
Feb 03, 2021 -

BMW of Newport responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it. Please do not hesitate to reach out if you need anything.

January 15, 2021

Easy to schedule appointment. They had loaner car available as promised. Work done timely. Dealing with Paul Cunha was a pleasure. Work done well. Did not feel any up-sale pressure, which I appre More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know who did the actual repair work but they did a very nice job, Paul Cunha
Jan 18, 2021 -

BMW of Newport responded

Thank you for taking the time to share your experience! We appreciate you!

January 15, 2021

Jeff is the best. He is knowledgeable and extremely helpful. Jeff is a reason to buy another car at the Newport BMW. He is an asset to the dealership! More

by Lpeckham40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jan 18, 2021 -

BMW of Newport responded

Happy to hear about your experience with Jeff! Thank you for sharing!

January 10, 2021

As always the service, expertise, courtesy, everything is the best! Never has there been a time when the car came back to me with still a problem, every time it’s been done exactly right, and was always give More

by Marym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack is the one I usually work with over there, John Tyler, Jeff Dosreis
Jan 14, 2021 -

BMW of Newport responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

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