BMW of Newport - Service Center

If you love your BMW as much as I do, you want to ensure you take it to a dealer that provides *2nd-to-None* customer service with knowledgeable advisors and highly qualified BMW certified technicians. Hig you take it to a dealer that provides *2nd-to-None* customer service with knowledgeable advisors and highly qualified BMW certified technicians. Highly recommend BMW Newport! Many Kudos to my *Outstanding* service advisor Jeff and Jordan who's detailed my BMW over the years! Thank you! More

I have always had great experience with this dealership. They are accommodating, professional and on top of their game. Thank you for making it stress free! They are accommodating, professional and on top of their game. Thank you for making it stress free! More

Paul Cunha is an awesome service leader. He took care of my car, fixed every detail and explained each service that was completed. Love working with him !!!! my car, fixed every detail and explained each service that was completed. Love working with him !!!! More

Dealership working with the collision department I have had mixed customer service from Metro/Grieco dealerships for the last 15 years. A couple very bad and a few satisfactory experiences. I was in I have had mixed customer service from Metro/Grieco dealerships for the last 15 years. A couple very bad and a few satisfactory experiences. I was in the market for another new vehicle the end of last year and received excellent customer service from BMW of Newport. Well last month I was involved in an accident and needed to have my ultimate driving machine repaired. Because of the excellent service at the Newport dealership, I decided to have the repairs done at Grieco Collision in Johnston. They handled getting the vehicle to their site, getting the insurance adjuster out, finding me a loaner vehicle, explaining the required repairs to be done, repairing the vehicle along with getting all the electronics functioning properly and delivering the vehicle completed with no hassles. I picked up my ultimate driving machine for the second time in brand new condition. T H A N K Y O U ! Bill More

Great service. Great communication. Diagnosed the problem in a timely fashion. Clean, modern facility. Repaired car quickly. A pleasure to do business with. Would use them again. problem in a timely fashion. Clean, modern facility. Repaired car quickly. A pleasure to do business with. Would use them again. More

Excellent service . They picked up the car when they said and returned it in a timely manner. The advisor called and told me what the car needed . . Exceptional staff and service ! and returned it in a timely manner. The advisor called and told me what the car needed . . Exceptional staff and service ! More

Great Service Department Everything went very smoothly service advisor kept in contact with my vehicle and since owning this car they have always been great Owning this vehic Everything went very smoothly service advisor kept in contact with my vehicle and since owning this car they have always been great Owning this vehicle has been very good More

great service jeff dosreis is acredit to bmw of newport . always finds away to help me when i call with an u ..nexpected issue with my bmw .service is so important jeff dosreis is acredit to bmw of newport . always finds away to help me when i call with an u ..nexpected issue with my bmw .service is so important and he knows this. service techs behind the scean also are top notch thank you. More

The gentleman in service always take great care of my needs and respond to my concerns effectively. I will be a BMW client for many years to come. Already eyeing up my next model! needs and respond to my concerns effectively. I will be a BMW client for many years to come. Already eyeing up my next model! More

amazing Jeff has been extremely helpful. I have brought 2 my cars (2017 BMW X5 and 2013 BMW X5 to be serviced at BMW of Newport. Jeff and his team have be ver Jeff has been extremely helpful. I have brought 2 my cars (2017 BMW X5 and 2013 BMW X5 to be serviced at BMW of Newport. Jeff and his team have be very helpful and courteous. The work has been completed to my total satisfaction and in a timely matter. I live in Massachusetts and have a second home in Middletown, now I have all of my service done at BMW of Newport because of the Jeff Dosreis and his team. More