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BMW of North Canton
North Canton, OH
308 Reviews
We Offer a Huge Selection of the Best New & Pre-Owned Vehicles at Competitive Pricing! We are Committed on Creating an Atmosphere Focused on Our Customers' Satisfaction in Every Aspect of their Sales, Service, and Parts Experience! We Believe that Servicing Our Customers on Every Level Should Be the Focus of Everything We Do, So We can Earn Your Business & Trust for Years upon Years to Come!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:30 PM
Sunday Closed
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Showing 308 reviews
May 14, 2013
The best car purchasing experience I have ever had. It was well worth the 50 minute drive to get there. I felt the best price was offered from the start based on my extensive research. It was not necessa was well worth the 50 minute drive to get there. I felt the best price was offered from the start based on my extensive research. It was not necessary for me to negotiate further because the price the client advisor offered was very sharp. I changed my financing company to one the dealership suggested based on their ability to get me the best APR. I customized the car initially online and the client advisor worked closely with me to track the car from Germany to the USA. He was right on target with its arrival date at his dealership. He walked me through every detail about the car when I picked it up. The client advisor and the finance manager each wrote me a personal note of appreciation and included my registration papers plus a request to keep in touch with any questions I might have in the future. I feel like I have invested in a relationship not just purchased a car. This is definitely a first. Oh, I might add I was in the process of moving 2100 miles away at the time. The process of purchasing my new BMW X1 was the most stress free experience of the entire move. And, the drive across the USA was fabulous, what a machine. More
by newbmwxone
Employees Worked With
John Romell
April 29, 2013
From our first contact with Cain BMW, we received From our first contact with Cain BMW, we received excellent service. We were able to order our car exactly as we wanted. We were given updates From our first contact with Cain BMW, we received excellent service. We were able to order our car exactly as we wanted. We were given updates on its'' progress. We walked into the dealership and was greeted by Brian Cain the owner. Brian then introduces us to John Rommel who walked us through the process. He showed us examples of options and colors. Upon delivery of our car, the process was simple. We arrived and all paperwork was ready to be signed. John then spent a great deal of time explaining our car and the options that we had chosen. John has followed up with us several times to check how things were going. He also has offered to sit down with us again to learn more about the vehicles options. We have had a service check and that was excellent as well. We were given a loaner car and away I went. When my car was finished I was told to pick it up at my convenience. What more could I ask for? I would highly recommend Cain BMW to anyone interested in a BMW. Thanks to the Cain team for all your help! More
by Nancfer2013
Employees Worked With
BRIAN CAIN, John Romell
April 14, 2013
I visited Cain BMW in December of 2012. I was greeted by John Romell. He is the most professional, sincere sales associate I've ever come in contact with. The sales process was completed in a timely fashio John Romell. He is the most professional, sincere sales associate I've ever come in contact with. The sales process was completed in a timely fashion. John was never pushy and always accomodating. I really felt as though he was my personal concierge. I thank John and all who helped me at Cain BMW. I'll definitely be back when my new lease expires in 36 months. Thank You Again, Sean M. Mohn DDS More
by toothsean
Employees Worked With
John Romell
March 23, 2013
John Romell and Greg Haines made my purchase experience at Cain BMW easy and enjoyable, delivering customer service in a friendly and professional manner. I will consider Cain BMW when making my next purch at Cain BMW easy and enjoyable, delivering customer service in a friendly and professional manner. I will consider Cain BMW when making my next purchase. More
by JeffCoward
Employees Worked With
John Romell, Greg Haines
March 16, 2013
Excellent sales & service in past as well as present, Would do business again. Currently own 2 BMW both from Cain BMW. Satisfied with customer service and sales experience. Would do business again. Currently own 2 BMW both from Cain BMW. Satisfied with customer service and sales experience. More
by ammerman06
Employees Worked With
John Romell
February 27, 2013
The folks at Cain were wonderful. Most of our negotiations were friendly, professional and respectful. They understood my needs, and I understood their position well. I have done business with negotiations were friendly, professional and respectful. They understood my needs, and I understood their position well. I have done business with them three times now, and each time they have exceeded my expectations. Thank you, John Romell and Brian Cain! More
by jonathansiefker
Employees Worked With
John Romell, Greg Haines
February 21, 2013
John helped me with the order/purchase of my wife's 2013 X5. It was a very painless process and the car was delivered in literally 2 weeks. The rear wiper fluid mechanism seriously malfunctioned with 2013 X5. It was a very painless process and the car was delivered in literally 2 weeks. The rear wiper fluid mechanism seriously malfunctioned within 2 weeks over a weekend, and John made sure that the car was picked up and loaner dropped off first thing on Monday. Versus the larger BMW dealership closer to my house, I would rather work with Cain who provides better personal service. More
by aldaya
Employees Worked With
John Romell
February 10, 2013
Kevin was great to work with. He provided every possible option available and communicated throughout the entire process. His commitment to our happiness and his total professional demeanor is what earned o option available and communicated throughout the entire process. His commitment to our happiness and his total professional demeanor is what earned our business. He was aware that another dealer was competing for our purchase and his patience and friendly approach is what made our decision very easy to purchase from him. Greg made sure that all our questions were answered fully and that we were comfortable with not only the financial side of the purchase, but also that we were getting the vehicle that best suited our needs. Both gentlemen earned our business and will have furture business from us, when we decide to trade up or purchase another BMW. Great job to both of them! More
by Brian B
Employees Worked With
Kevin Caughman, Greg Haines
February 07, 2013
I was nervous taking the plunge into buying my first BMW. Charlie did a great job helping me decide between a 328i and 535i. I ended up choosing the 535i as it had the better overall value for the money. Cha Charlie did a great job helping me decide between a 328i and 535i. I ended up choosing the 535i as it had the better overall value for the money. Charlie was very professional and not pushy at all. I told him what I needed in order to get the price and monthly payment that I wanted, and he made it happen in 5 minutes. I was even more impressed with the delivery of the vehicle the next day. The car was immaculate on the inside and out and looked like a brand new car! Charlie then did an excellent job at explaining all the bells and whistles that the car had to offer. Greg did a great job at the financing desk and had me in and out in a jiffy. Thanks again Charlie and the CAIN team, I will be back for my next purchase! More
by mcd2498
Employees Worked With
Charlie Schumann
January 31, 2013
I found my current used vehicle at Cain BMW. I was driving up from Columbus so I wanted to make sure it was still available before I made the trip. The salesman, John Romell, was incredibly helpful. H driving up from Columbus so I wanted to make sure it was still available before I made the trip. The salesman, John Romell, was incredibly helpful. He had the car parked right outside the front door for me when I got there. This car was impeccable! I couldn't find a single thing I didn't like about it! And the price was VERY reasonable. They were open to negotiation as well! For the shape the vehicle was in (great), the miles (very low), the price was amazing. I bought the vehicle that day. John was genuinely friendly and knowledgeable. Not pushy whatsoever. He is the kind of sales associate you want to deal with. He even called me a week or so after just to see how it was going with the car! I'll definitely be going back to Cain for my next purchase! More
by AaronP_OH
Employees Worked With
John Romell
