BMW of North Canton

Overall I am extremely pleased and happy with my new car purchase; the customer service that I received from Greg and his extended team was very good. The only thing that could have been better would hav purchase; the customer service that I received from Greg and his extended team was very good. The only thing that could have been better would have been the cleanliness of the vehicle. Even though the vehicle was a service car I still thought the condition of the vehicle should have been much better. Greg was very helpful during the process; so much in fact that he allowed me a test drive overnight prior to me making my final decision. His behavior factored into my overall decision to purchase the vehicle from Cain as I did find the vehicle for a much lower price on the Internet. More

Promptly kept appointments. Showed only cars in price range acceptable. Helped with financing arrangements. Explained necessary features clearly. Helped with faxing to previous Warranty company to (hopef range acceptable. Helped with financing arrangements. Explained necessary features clearly. Helped with faxing to previous Warranty company to (hopefully) get pro-ration. Was available but not "pushy". Generally, a wonderful "classy" experience with people I will work with again. Satisfaction 100% More

Very friendly staff-the owner and salesman were more than Very friendly staff-the owner and salesman were more than helpful in choosing the model of BMW that would satisfy my needs.The particular model tha Very friendly staff-the owner and salesman were more than helpful in choosing the model of BMW that would satisfy my needs.The particular model that I selected was completely new to me and the salesman was very informative in showing all the features and didn't rush through the after sales demonstration. More

I had a positive experience with this dealer/dealership. Everyone was very professional and informative. All of my questions were answered in a timely manner. The dealer took time to show me how everythi Everyone was very professional and informative. All of my questions were answered in a timely manner. The dealer took time to show me how everything in the car works and made himself available for further questions. More

Don did a great job from the moment I first called him to set up an appointment to drive the car to the day I picked it up to drive home. He was extremely knowledgable and answered all my questions in an hon set up an appointment to drive the car to the day I picked it up to drive home. He was extremely knowledgable and answered all my questions in an honest, timely and professional manner and went the extra mile to get me a great price on my second BMW purchase. Thanks Don!! More

Great Attentive Service. Salesperson and management worked with me for as long as I required to be assured I had the right vehicle at the right price. Dealership provided several options that allowed worked with me for as long as I required to be assured I had the right vehicle at the right price. Dealership provided several options that allowed me to choose the best deal for me with regard to vehicle, options and financing. More

Erik Worley did a fantastic job selling me the 528 BMW. He was professional and answered all my questions on the phone even before I went to go see the car. I drove an hour to get there and was very satisf He was professional and answered all my questions on the phone even before I went to go see the car. I drove an hour to get there and was very satisfied with the service he provided for me. He was very personable. I will definately recommend your dealership to all of my family and friends, especially for the personalized service one receives. Thank you, James Grillo More

The lease on my 2008 Toyota Solara convertible was coming up and I had been looking for a new convertible. After dealing with other car dealerships and having horrible experiences my husband and I on the sp up and I had been looking for a new convertible. After dealing with other car dealerships and having horrible experiences my husband and I on the spur of the moment decided to check out the BMW. To our surprise when we walked into the Cain BMW dealership we were met by John Rommell whom I had dealt with in the past and he had sold me two other cars at a previous dealership. We went into his office and told him what I wanted. As always John gave us a fair price and there was no hastle. He said he had to order the car and it would be four weeks. Four weeks later the car arrived and have been very happy with the car for the three weeks I have had it. I have asked John to do a few other things and he has handled them with the quality and service that you expect. Buying a car should never be an unpleasant experience and with John it was hastle free. Gail Hackett More

Found our BMW X5 online and worked with Greg to make sure the condition and options were what we were looking for. I am a hard to please guy and was very pleased when we drove from Dayton and found the outst the condition and options were what we were looking for. I am a hard to please guy and was very pleased when we drove from Dayton and found the outstanding condition the vehicle was in. The whole experience was very good! Greg was knowledgable and very professional. I would not hesitate to send a close friend or family to do business with Cain BMW. Thanks, Aaron Spanier More

Excellent experience with the dealership. My brother and I discussed what types of cars we wanted to purchase and we agreed on the X5. He visited Cain and walked out the same day with an X5 Diesel. He was I discussed what types of cars we wanted to purchase and we agreed on the X5. He visited Cain and walked out the same day with an X5 Diesel. He was very pleased with his deal and recommended I talk to Eric. My personality is a little different from my brother so I needed to read through the brochure and learn about all the options. Eric helped me with each item and I was able to custom build my X5 according to my desires. I picked it up yesterday and was very pleased. My wife loves the black color and the way it looks going down the road. I was pleasantly surprised at the rebates and financing available. I am very pleased to see that BMW has chosen to bring their diesel engine technology to the USA. You can't smell the exhaust at all and I am loving the improved miles/gallon I get with the diesel versus what I was getting with the Acura MDX with premium fuel. I am enjoying my new X5 Diesel! More