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BMW of Ontario
Ontario, CA
761 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 761 reviews
February 28, 2023
I had a really good experience at BMW of Ontario felt very comfortable. Everyone I interacted with was very friendly my salesman. Raffi knew exactly what I wanted. Definitely will be back. very comfortable. Everyone I interacted with was very friendly my salesman. Raffi knew exactly what I wanted. Definitely will be back. More
by Yeseniaortiz1976
Employees Worked With
Matthew from the administration department and salesman Jared
February 18, 2023
We came in to look for our “Southern California fun car” not expecting to find what we wanted. There was a CPO 2021 Z4 30i and was priced in our expected budget. Dealing with Michael Wyland and Bryon, it wa not expecting to find what we wanted. There was a CPO 2021 Z4 30i and was priced in our expected budget. Dealing with Michael Wyland and Bryon, it was a no hassle experience. They were very patient as we got all our ducks in a row too. Thanks for our new fun car and thanks for being and easy experience. More
by UnderIMC
Employees Worked With
Michael Wyland
February 12, 2023
I found the experience of buying a car at BMW of Ontario to be an excellent one. Although I disagreed with the trade in value they set for my car, the salesman was upfront and courteous. to be an excellent one. Although I disagreed with the trade in value they set for my car, the salesman was upfront and courteous. More
by Ben
Employees Worked With
Ignacio, Keiley Escarcega
January 30, 2023
I’ve lease my car in Los angeles, and after 3 years I went to Ontario to purchase this lease car on Nov 20. After 1.5 months pass, I still haven’t received registration sticker so I contact dealer(Leo went to Ontario to purchase this lease car on Nov 20. After 1.5 months pass, I still haven’t received registration sticker so I contact dealer(Leo Zhang) after I’ve got rejected to get registration card at the DMV- DMV told me they can’t give any info because the car isn’t under “my name”. Dealer told me to wait 1 more week. I’ve waited 2 weeks. No one called me for 2 weeks, so I contact dealer again and he told me that they lost title so can’t do anyting until receive copy of registration from business office. He told me he will send me a copy in 1 day. Again, I haven’t receive any e-mail for 3 days so I contact my dealer again. He told me to wait until next week for copy of registration. More than 2 months passed, I am nervous every day if police pull me over for passed year’s registration sticker. I feel so bad because I went to Mercedes Benz dealer shop yesterday to purchase another leasing car, they gave me all the file including registration card and gifts when I leave the office. More
by SL
Employees Worked With
Leo Zhang
January 27, 2023
Paul in sales and Matt in Finance provided excellent customer service. Paul was helpful, I showed up the first time after closing. Due to my own personal obligation, it took several days for me to compl customer service. Paul was helpful, I showed up the first time after closing. Due to my own personal obligation, it took several days for me to complete the transaction. But Paul was informative, polite, and not pushy. Which I truly appreciate. The one thing I have always dreaded about the car-buying experience is pushy sales people, it makes me uncomfortable but Paul was not pushy at all. More
by Brandy.r.edwards
Employees Worked With
Paul Roman Matt G. (not sure what his last name is)
January 04, 2023
This purchase was a last minute decision and the team at Ontario BMW was amazing. Very courteous prompt responses to my inquiries. No hassle sales and delivery process. Didn't have to sit around the dealers Ontario BMW was amazing. Very courteous prompt responses to my inquiries. No hassle sales and delivery process. Didn't have to sit around the dealership all day waiting for paperwork. More
by hjchjc
Employees Worked With
Internet sales team
