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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
759 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 759 reviews

October 31, 2022

Online puts chase began with Sarah and ended with Zo. I thought Sarah was fantastic- friendly, patient, kind. Zo a little sarcastic - body language counts too. Finance person very professional. Deal went More

by caudillmi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Nov 04, 2022 -

BMW of Ontario responded

Hello, Your feedback is important to us here at BMW of Ontario. I would appreciate the opportunity to speak with you to address your three-star rating and concerns regarding your interactions with our Sales Team. Please reach out to me when you have a moment. Thank you, Martyn Mayhead General Manager BMW of Ontario (714) 448-1335 martyn.mayhead@penskeautomotive.com

October 28, 2022

Ontario BMW has excellent customer service. Anthony was very helpful in getting my service completed. More

by kakeuning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 31, 2022 -

BMW of Ontario responded

Hi. Complete customer satisfaction is always the goal at our dealership. Our professional Service Team will be here at BMW of Ontario to help with any future needs. Please don't hesitate to reach out if you need further assistance. We appreciate your business.

October 28, 2022

Daniyal was very courteous and helpful. I appreciate the client service I receive every time I bring my car in. Thankyou! More

by Jus4cannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal , Keiley Escarcega
Report | Print
Oct 31, 2022 -

BMW of Ontario responded

Hello, We are thrilled that our team has been able to constantly meet your expectations and that they have been courteous and helpful. You will always be welcome here at BMW of Ontario.

October 28, 2022

Best dealership, very good customer service,treat customers well,i would recommend friends and family. More

by mmuugambi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Oct 31, 2022 -

BMW of Ontario responded

Thank you for sharing your five-star review and recommendation. We here at BMW of Ontario are happy to read you were provided good customer service and treated well. Please reach out to us if we can be of any assistance in the future.

October 27, 2022

The Staff Was Calm. PROFESSIONAL AND QUICK. Kept you up to date with what services Was being Done More

by Lorenemerritt30@Gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Report | Print
Oct 30, 2022 -

BMW of Ontario responded

Hello! We thank you for taking the time to write a review and share your professional and timely experience with our Service Department. We hope you'll think of BMW of Ontario next time your vehicle requires service.

October 24, 2022

Bmw of Ontario has the best service advisor Sergio Herrera and best dealership servicing my car in the past 21 years. More

by faridshershah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Report | Print
Oct 26, 2022 -

BMW of Ontario responded

Hello. We are grateful to have had your business for the past 21 years. BMW of Ontario is happy to provide a valued customer like you with the best service possible. Thank you for being loyal all these years and for sharing this positive review.

October 23, 2022

Excellent customer service, very professional and helpful and friendly. I would highly recommend to all my family and friends. More

by jocelynfranciscoviado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad
Report | Print
Oct 25, 2022 -

BMW of Ontario responded

Hello, thank you for the awesome review. We are thrilled to know you had a professional, helpful, and friendly experience with us at BMW of Ontario. Your great recommendation is appreciated and we look forward to seeing you again. Take care.

October 21, 2022

Everyone is super friendly and helpful. I will definitely be back for all my vehicles service needs. More

by Rjilas5@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemisia echribel, Keiley Escarcega
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Oct 23, 2022 -

BMW of Ontario responded

Thank you for your positive 5-star rating, Rjilas5@hotmail.com, and that our Service Team was so friendly and helpful. We are happy you had a wonderful experience with us here at BMW of Ontario.

October 21, 2022

They were very professional. The check was exceptional and they kept me updated. The facility was clean. More

by Okpara1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service technician
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Oct 23, 2022 -

BMW of Ontario responded

Hello, we're overjoyed that you worked with our Service Department, which kept you updated on the work that was provided. We, at BMW of Ontario, keep our facility clean for our guest's enjoyment.

October 21, 2022

A very joyous and pleasant customer experience with the sales team. I will not hesitate to recommend this dealership. More

by Kenneth Okaigya Annan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ask for Sean, or Paul.
Report | Print
Oct 23, 2022 -

BMW of Ontario responded

Hello Kenneth. We can't thank you enough for this wonderful 5-star review of the exceptional customer experience you received from our Sales Team here at BMW of Ontario. Your recommendation is greatly appreciated.

Oct 23, 2022 -

BMW of Ontario responded

Hello Kenneth. We can't thank you enough for this wonderful 5-star review of the exceptional customer experience you received from our Sales Team here at BMW of Ontario. Your recommendation is greatly appreciated.

Oct 23, 2022 -

BMW of Ontario responded

Hello Kenneth. We can't thank you enough for this wonderful 5-star review of the exceptional customer experience you received from our Sales Team here at BMW of Ontario. Your recommendation is greatly appreciated.

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