
BMW of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 831 reviews
This is my fourth time getting a BMW and I have never had such a positive experience with any dealership. It was the most seamless and transparent process from start to finish and the salesperson I worked wi such a positive experience with any dealership. It was the most seamless and transparent process from start to finish and the salesperson I worked with, Oscar Sanchez, was nothing short of fantastic. I would go out of my way to give BMW of Ontario my business again in the future. More
Raffi and his assistant Sarah were absolutely fantastic throughout the entire process of getting our BMW X7. They went above and beyond—sending detailed information, responding quickly to every question, a throughout the entire process of getting our BMW X7. They went above and beyond—sending detailed information, responding quickly to every question, and even creating a personalized video showcasing the car and its features. Their professionalism, efficiency, and attention to detail made the experience smooth and enjoyable. Highly recommend working with them! More
Excellent service! What I didn’t like is that there was a recall on my brand new i5 back in February 2025 and I took possession of the car in April 2025 and the recall What I didn’t like is that there was a recall on my brand new i5 back in February 2025 and I took possession of the car in April 2025 and the recall was not complete nor was I ever notified there was a recall. It took me to have issues with closing of the trunk and take a lot of time from my work to deliver it to the dealership only then to find out that there was a recall on that same issue so I feel that is poor service. More
Staff was helpful and professional for the yearly maintenance checkup needed for my vehicle. The associates were attentive and communicative during my service experience via their virtual/ electronic maintenance checkup needed for my vehicle. The associates were attentive and communicative during my service experience via their virtual/ electronic communication service. More
Ease of appt setting and great service as well as customer service oriented staff. Car was ready quickly in for oil change and check up customer service oriented staff. Car was ready quickly in for oil change and check up More