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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
703 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 703 reviews

January 12, 2024

The sales process was easy. Oscar Sanchez was a great fleet manager. He made the process really simple. More

by Rj92614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elle Evans, Keiley Escarcega
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Apr 13, 2024 -

BMW of Ontario responded

We appreciate the positive feedback on our sales process at BMW of Ontario and your commendation of the fleet manager. It's good to know that you found his approach really easy.

Helpful
January 09, 2024

Professional and attentive customer service experience from dealer and service department. I recommend the Ontario BMW dealership. More

by Ville
Recommend Dealer
Yes
Employees Worked With
Adel Meleika; Jonathan Diaz
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Apr 13, 2024 -

BMW of Ontario responded

We appreciate your kind words about the customer service from BMW of Ontario's dealer and service department. Knowing we come highly recommended gives us great satisfaction. Thank you for taking the time to share your experience with others.

Helpful
January 02, 2024

Sales service were very good , we like it , will come again later . Thank you BMW More

by Ted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zohaib Ashraf, Keiley Escarcega
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Apr 13, 2024 -

BMW of Ontario responded

We're grateful for your kind words and high rating. It's highly appreciated that you enjoyed the sales service at BMW of Ontario. We look forward to assisting you again.

Helpful
January 01, 2024

The Service was great, the peoples that help us to. Thank you Amber for your Professional attention. Also Oscar and Sara. More

by vanyah8712
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Amber, Oscar, Sara
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Jan 02, 2024 -

BMW of Ontario responded

We're glad to hear that our team, including Amber, Oscar and Sara, provided you with professional attention. Thank you for choosing BMW of Ontario for your service needs. Please return anytime!

Helpful
December 31, 2023

Everything was great, my salesman. Raffi was very, very good. The buying experience was swift and easy. More

by Sudssultan
Recommend Dealer
Yes
Employees Worked With
Raffi , Keiley Escarcega
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Apr 13, 2024 -

BMW of Ontario responded

We appreciate your review and glad that Raffi treated you well. Glad to hear the buying experience at BMW of Ontario was smooth for you.

Helpful
December 29, 2023

Nadine and Robert are trash in the parts department. Their customer service was lack luster and they do not know to to take responsibility or how to clearly communicate customer expectations. Beware!! More

by antman2486
Recommend Dealer
No
Employees Worked With
Nadine and Robert
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Dec 30, 2023 -

BMW of Ontario responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the level of communication and customer service that you have received from our Parts Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Colin Benham BMW and MINI of Ontario (909) 906-4061 direct cbenham@penskeautomotive.com

Helpful
December 29, 2023

Service was exceptional. The sales representative and manager were courteous and rendered what they promised leading to a deal. More

by lm5villa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno
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Apr 12, 2024 -

BMW of Ontario responded

We appreciate the recognition of BMW of Ontario. It's wonderful to know our sales team met your expectations. Thank you for the perfect score.

Helpful
December 28, 2023

This is my third car purchased from BMW of Ontario. They are honest and straightforward. More

by eatrach73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Madrid
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Apr 12, 2024 -

BMW of Ontario responded

We appreciate your loyalty and continual choice of BMW of Ontario for your vehicle purchases. We value our reputation for honesty and straightforwardness. Thank you again, we look forward to serving your automotive needs.

Helpful
December 28, 2023

Very happy with the new iX that Angela Liu helped locate for me! Everyone including Angela were knowledgeable and made the process no pressure so I could really take my time to make the best decision! More

by grey.elisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Liu
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Apr 12, 2024 -

BMW of Ontario responded

We appreciate the kind words regarding your experience with the BMW of Ontario and our assistance in locating your new iX. It's always good to be able to take time in making such a key choice, thank you for sharing.

Helpful
December 24, 2023

Very friendly and nice staff. Overall, satisfied with their service. Will do business again with them. More

by lovintin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Roman
Report | Print
Apr 12, 2024 -

BMW of Ontario responded

Very glad to hear that the staff at BMW of Ontario met your expectations. We appreciate your business and look forward to working with you again. Happy driving!

Helpful
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