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BMW of Ontario

Ontario, CA

4.9
761 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 761 reviews

October 13, 2022

I’ve been using this dealership since I got my car 6 years ago. My advisor Tim and Caesar are very professional and very helpful on the service performed in my car that makes it run efficiently. Highly More

by ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
Oct 16, 2022 -

BMW of Ontario responded

Ted, we are on top of the world reading your amazing 5-star review and recommendation. Thank you for acknowledging the first-class experience from our professional Service Department. We hope that you will continue to entrust the care of your luxury vehicle to BMW of Ontario.

October 12, 2022

Excelente customer service, all the processes was clear and fast. Thank you to Joe Pickens More

by Monica Saenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens
Oct 16, 2022 -

BMW of Ontario responded

Monica, thank you for taking the time to share your positive feedback and give us five stars here at BMW of Ontario. Our team will be happy to make sure the process is clear and quick on your next visit as well, come back any time!

October 12, 2022

My experience was awesome! I actually went to that dealership a couple times before my purchase and every time I got with a sales person, I never felt I was pressured, or they More

by frankcaporusso10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Oct 16, 2022 -

BMW of Ontario responded

Hello. Our team here at BMW of Ontario is honored that you trusted us for your vehicle needs. It's an awesome feeling to arrive at a dealership and have a Sales Team of knowledgeable associates making you feel welcome and at ease. Thank you for the wonderful review and for going the extra mile to choose us to purchase your new vehicle. If you ever need any future assistance, please contact us at your earliest convenience. Have a fantastic day.

October 11, 2022

Great communication repairs completed on time and in budget Will did a great job making sure our car was repaired on time and budget More

by Steven.ruge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will smith, Keiley Escarcega
Oct 12, 2022 -

BMW of Ontario responded

Hi Steven, Your satisfaction means everything to us, so we are thrilled that our team was communicative and could meet your service needs. Thank you for choosing BMW of Ontario and we hope to continue to assist with all of your future automotive needs.

October 11, 2022

Good job. Excellent customer service. Need car compliment car wash. Will come again and refer to friends More

by Phuong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 12, 2022 -

BMW of Ontario responded

Hello Phuong, thank you for your positive review and endorsement of us to your friends. BMW of Ontario genuinely appreciates your feedback. We always strive to learn more about how we can ensure our guests receive the best experience possible. If you ever need additional help, we will be more than happy to assist you. Have a great day.

October 10, 2022

This dealership has some very helpfut service staff, like Mr. Will, and some less experience staffs. More

by jiabao_pan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Oct 11, 2022 -

BMW of Ontario responded

Thank you for taking the time to write about your experience. Here at BMW of Ontario, we appreciate the feedback of our valued guests. Please feel free to contact us if you need any further assistance. We hope you have a wonderful day!

October 09, 2022

Customer service is great, the dealer ship and service area are very clean. I also appreciate the availability of loaner cars and shuttle service for customers. More

by michellewalker53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal Binazeem
Oct 10, 2022 -

BMW of Ontario responded

Hi Michelle, we are glad to know that you had a great experience with our Service Team here at BMW of Ontario. We are so very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

October 04, 2022

Danyial rafi all the team the best great experience great costumer service quick help the best More

by Mjnnhm.v6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Oct 05, 2022 -

BMW of Ontario responded

Hello! We're so grateful for this 5-star rating. Customer satisfaction is our main goal here at BMW of Ontario, and it pleases us to know you had a great experience with us.

October 04, 2022

I love how everyone is friendly, professional and helpful. From the moment I arrive to when I leave. Servicing my car is also the best, everyone is great from the vale to service department personn More

by Estherdoyle100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Oct 05, 2022 -

BMW of Ontario responded

Hello, Reviews like yours are what keep our team motivated to work hard for all our guests. Thank you for the awesome feedback and for choosing us here at BMW of Ontario. For any additional help or information, please contact us anytime. Have a jovial day.

October 02, 2022

Daniyal was very courteous and informative, good communication ,service was good , will be back next time when service is needed. More

by J.quiroga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal Binazeem
Oct 04, 2022 -

BMW of Ontario responded

Thank you for trusting us with your vehicle and choosing us here at BMW of Ontario. We are happy to know our Service Team was pleasant, informative, and knowledgeable while providing good service. Come back and visit us again for any future needs.

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