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BMW of Ontario

Ontario, CA

4.9
760 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 760 reviews

September 24, 2022

From the moment I entered the dealership I was treated with enthusiasm and respect. A definite recommend. More

by Wek62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens, Keiley Escarcega
Sep 26, 2022 -

BMW of Ontario responded

Hello. Thank you for your excellent 5-star review and recommendation. It's so important that we understand and meet the needs of every guest that walks through our doors. Your business is always honored at BMW of Ontario.

September 23, 2022

My service advisor Jonathan Diaz was super helpful and great overall. He answered all my questions and addressed all my concerns. Gave me constant updates. The video that gave me a run down of my car was More

by JeffersonH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Sep 25, 2022 -

BMW of Ontario responded

Hello, thank you for your five-star review and feedback. BMW of Ontario is thrilled to read our Service Team was super helpful, addressed your concerns, and was informative, and glad that the video was helpful, too. We appreciate your business.

September 23, 2022

Jerry provided great service by going above and beyond. Answered all questions thoroughly. Highly recommend! More

by Hpark01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Sep 23, 2022 -

BMW of Ontario responded

Hello! We're pleased to learn that our Service Team went above and beyond your expectations during your recent visit. We hope you continue to choose BMW of Ontario for all your automotive needs. We hope you have an excellent weekend.

September 22, 2022

They were very helpful in transferring a lease to a purchase when the lease expired for my mother. More

by butlermom2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzette
Sep 23, 2022 -

BMW of Ontario responded

Hi there, It's nice to know that our team was helpful and could meet your mother's expectations. Thank you for choosing BMW of Ontario and please let us know if there is anything else you need.

September 20, 2022

Byron & Wyland we’re great to work with, and not pushy at all which made the experience pleasurable. Wyland is very responsive even days an weeks after we too delivery of our i3. More

by Brianfv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland
Sep 21, 2022 -

BMW of Ontario responded

Hello Brian, we are so glad our team made your experience pleasurable here at BMW of Ontario. Thank you kindly for this review and allowing us to serve you. We hope you enjoy your new BMW i3.

September 19, 2022

Wyland was a great salesman. No pressure, listened to our needs and got us the exact car we needed. More

by bakerbunch25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland , Keiley Escarcega
Sep 20, 2022 -

BMW of Ontario responded

We here at BMW of Ontario are excited to learn you enjoyed a pressure-free and attentive car buying experience working with our Sales Team. Thank you for your five-star review and congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

September 19, 2022

Will Smith is the best! He has always been quick, efficient and courteous. They always send a video of the condition of my car and are quick on the repair. More

by gary_sorley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Sep 20, 2022 -

BMW of Ontario responded

Hello. We appreciate your continued business, and BMW of Ontario is delighted to read that our Service Team is the best and quick on the repairs, efficient, and courteous. It's a pleasure to provide you with a tech video showing the status of your vehicle. Thank you for your positive review.

September 17, 2022

Always excellent service when I have needed service. Love the video of underside of car and explanation of everything that has been checked. More

by Dj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra
Sep 18, 2022 -

BMW of Ontario responded

Dj, we appreciate you taking the time to write such a great review and trusting us to take great care of your vehicle. We are pleased that our Service Department continues to provide excellent service during your visits and that you enjoy the video updates on your repair progress. Thank you for choosing BMW of Ontario and happy driving.

September 17, 2022

Best experience ever in service, explained everything they needed to do and talk to you with respect More

by ansusamiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff garcia
Sep 19, 2022 -

BMW of Ontario responded

Thank you so much for your kind words. BMW of Ontario is happy to learn our Service Team took exceptional care of you during your visit. Stay safe and have a wonderful day.

September 15, 2022

Great fast service. The process of test driving the car, getting paperwork done to actually driving off the lot with that car took no more than an hour and half. Joe Pic More

by Dwightpuertos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens
Sep 15, 2022 -

BMW of Ontario responded

We are more than ecstatic to see how well our Sales Team made your experience here with us. Thank you for coming into BMW of Ontario and allowing our team to work with you. We hope to see you again in the future.

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